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    Executive Director of Information Services Division - London, United Kingdom - University College London

    University College London
    University College London London, United Kingdom

    4 weeks ago

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    Description

    About usUCL's Information Services Division is made up of about 800 staff responsible for providing the technology environment and solutions to meet our academic mission.

    It touches everything from the ground-breaking technology that enables our research and enables our labs through to the wifi network available to our students in their accommodation, and everything in between.

    UCL's Digital Strategy for the next 5 years aims to address four strategic outcomes:


    • Accelerate the delivery of the data strategy to give the right people access to the data they need to make the right decisions for UCL
    • Deliver an improved digital experience across all of our platforms for staff and students, by addressing the biggest pain points in both the typical enterprise tools and systems, as well as those specialised for delivering in a Higher Education environment
    • Create an empowering, accessible and secure digital environment appropriate for a research-intensive university with a diverse range of users
    • Create and deliver an investment blueprint to safeguard our teaching and research environment, and ensure appropriate prioritisation of that investment that measures value effectively and builds trust in the community The Information Services Division is currently made up of 8 core functions:
    • Faculty IT Business Partnering
    • Advanced Research Computing and Digital Research
    • Digital Education
    • Digital Campus
    • Architecture
    • Information Security
    • Agile Product Delivery
    • IT Operations and ServiceAbout the roleReporting to the Vice President, Operations, the Executive Director of ISD is a critical leadership role, responsible for ensuring UCL delivers the day-to-day IT needs of the community whilst enabling a long term digital strategy which will make the organisation fit for the future. They will be responsible for leading our Information Services Division in advancing UCL's academic mission through the strategic and innovative use of technology, whilst ensuring that the end user experience is front of mind. Additionally, as part of the professional services functions change programme they will be responsible for reviewing current service and operating approaches. The focus of this work, using available benchmarks, is to ensure that the organisational structure for delivery of IT and digital services in both the centre and within faculties is organised to maximise impact, financially sustainable and improves the experience of colleagues, students, researchers and partners. They will be responsible for guiding and motivating the ISD leadership team of 11 ensuring the division delivers against its objectives, identifies, develops and retains the talent it needs to deliver both live services and the prioritised change programmes, and fosters a high performing, inclusive working culture. They will work closely with the rest of the Vice President Operations Leadership team, as well as the wider VP team in supporting both day to day needs, as well as supporting the realisation of an Operational Strategy which consistently improves user experience, mitigates risk and prepares UCL for the future.

    About youThe successful candidate will have a highly commercial, service orientated mindset, with the intellectual capacity to deal with a broad and varied portfolio covering user experience through to high performance computing.

    You will have experience of successfully implementing customer focused digital strategies aligned to organisational goals.

    As we work in a federated model, you will be a consummate communicator with the ability to engage stakeholders, to understand and respond to their concerns, and put in place opportunities to make best use of innovations in technology to make life easier.

    What we offerThis role offers the opportunity for the successful individual to help develop and implement the next stage of our digital strategy for one of the world's top 10 universities and ensure UCL is prepared for a digital native world.

    As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:


    • 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
    • Additional 5 days' annual leave purchase scheme
    • Defined benefit career average revalued earnings pension scheme (CARE)
    • Cycle to work scheme and season ticket loan
    • Immigration loan
    • Relocation scheme for certain posts
    • On-Site nursery
    • On-site gym
    • Enhanced maternity, paternity and adoption pay

    Employee assistance programme:
    Staff Support Service

    • Discounted medical insurance Visit to find out more.

    Our commitment to Equality, Diversity and InclusionEnsuring we have a digital strategy that is accesible by design is a vital part of our commitment to ensuring inclusivity in our environment and this role will be a key influence in the outcomes.

    As London's Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent.

    We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.

    We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce.

    These include people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women.

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