- System data records administration
- Prepare new service contracts and/or quotations
- Promote additional value-added services provided by the company to build customer contract database
- Provide support for service contract preparation involving quotations, tenders, correspondence and communication for both existing and new customers
- Provide internal key customer account support where applicable
- Resolve and close customer complaints applicable to your actions
- Service contract database valuation
- Service contract lead generation, renewals and conversation rates
- Financial awareness
- 5 GCSE's including English and Mathematics
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Account Service Advisor - Hebden Bridge, West Yorkshire, United Kingdom - The Curve Group
Description
Job Description Service Contracts AdvisorFull-time
Hours:
Mon-Fri 8.30am-5pm (some overtime paid at time-and-a-half)
Our client is the UK market leader for supply, delivery, installation, training, calibration and maintenance of garage equipment, committed to providing top-quality garage equipment products and services to car and commercial vehicle workshops and dealerships throughout the UK.
They are looking for a data-driven person (Excel is a must) with excellent people skills.To maintain and manage service contracts for all customers from one item of
equipment at a site up to multi-national key account customers, providing excellent
customer service and administration.
Review, amend and renew service contracts including purchase orders
Key Performance Indicators: