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    Chief of Staff - London, United Kingdom - Citi

    Citi
    citi background
    Full time
    Description

    Are you looking for a career move that will put you at the heart of a global financial institution? By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.


    The Business Execution Chief of Staff is a key role supporting the delivery of Markets Operations objectives through the management of people strategy, location strategy, training and development, reporting, risk governance and fiscal management.

    The Chief of Staff works closely with the Global Heads of Operations and with Business Partners to maintain an optimal workforce model and effective management of key business drivers across Markets Operations to enable execution versus strategic goals.

    Preparing, analysing, contextualising, and maintaining metrics for measuring success, opportunities for improvement, management reporting and escalation.
    Develop an understanding of the annual financial plan, allocations processes and budget planning.
    Preparation of materials for senior management steering committees, including tracking and remediation of resulting actions.
    Develop, implement, and maintain a best-in-class training and development strategy with supporting tools where required.
    Reviewing opportunities in location strategy for optimal footprint to help service our clients.

    Analysis of progress against people and attrition objectives - communicating key risks, defining mitigation strategies, forecasting trends, and helping to oversee to resolution to ensure alignment of business goals.

    Engagement with key stakeholders across Operations, Technology, HR, and the Business.
    Championing diversity and inclusion to create a working environment which allows our People to thrive and excel.
    Effective people-management skills to provide direction, feedback, support, and encouragement for career development.
    Extensive relevant experience in a similar role, preferably in the financial services industry.
    Collaborative, agile and proactive; Strong risk management, regulatory and control mindset.

    Ability to establish and build trust with professionals throughout the business as a leader, adviser, and business partner to the organisation with a clear client orientation.

    Strong, influential communicator who is articulate and concise and comfortable interacting with senior management across multiple stakeholders.

    Provides evaluative judgement based on analysis of information in complicated, unique, and dynamic situations; Thi s a role that will offer you the opportunity to build an in-depth knowledge of financial services operations.

    Every day there will be new business challenges that will help you develop new skills that can drive your career.

    We work hard to have a positive financial and social impact on the communities we serve.

    By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (reviewed annually), and enjoy a whole host of additional benefits such as:

    Generous holiday allowance starting at 27 days plus bank holidays; A discretionary annual performance related bonus
    Private medical insurance packages to suit your personal circumstances.
    Employee Assistance Program
    Pension Plan
    Paid Parental Leave
    Exclusive discounts for employees, family, and friends
    Business Strategy, Management & Administration

    Business Administration

    Full time

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the EEO Policy Statement .

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