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    Client Advisor Support Administrator - Exeter, Devon, United Kingdom - Bally's Interactive

    Bally's Interactive
    Bally's Interactive Exeter, Devon, United Kingdom

    1 week ago

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    Description
    Hybrid work in Newcastle-under-Lyme ST | United Kingdom

    Job information Customer Support Advisor from the Company Bally's Interactive , this latest Customer Support Advisor job vacancy is located in the city Hybrid work in Newcastle-under-Lyme ST located in the country United Kingdom .

    This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Customer field have been opened and published up to the specified time. Customer Support Advisor
    Newcastle under Lyme (Hybrid working available - 2 days from home each week)
    5 hours per week, between 7am-2am Monday-Sunday
    Annual bonus of up to 10%, 25 days plus bank holiday allowance, private medical care, enhanced maternity, paternity, and adoption leave pay, Bally's Perks discounts, paid volunteer days, a contributory pension plan and many more

    Bally's Interactive is the digital arm of one of the world's leading entertainment providers, Bally's Corporation, with tens of millions of players across the globe and big plans always in the works.

    Our brands and sites include market movers and shakers like SportsCaller, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players

    Our Customer Support Advisors play a pivotal role in ensuring our players receive a world-class experience at every turn.

    Our fun and fast-paced call centre presents a diverse variation of customer enquiries, from payment and verification to betting and general account queries, ensuring no two conversations will ever be the same As a Customer Support Advisor, you'll utilise your excellent communication skills with energy and enthusiasm to engage our players effectively through email and live chat.

    You'll be passionate about providing a high standard of customer service and possess a dynamic and proactive approach to problem solving.

    Acting as first point of contact for our players on our UK gaming websites.

    Communicating effectively and efficiently with our players via live chat and emails, with occasional outbound calls to players when required.

    Collaborating with colleagues across all departments on projects and attend relevant meetings as required.
    To meet legal obligations, you must be 18 years of age or over
    Be passionate about providing excellent customer service
    Experience of handling Live Chat, email, and telephone queries
    25 days annual leave plus bank holiday allowance
    ~ Annual bonus of up to 10%
    ~ Pension plan
    ~ Health insurance
    ~ Company share scheme
    ~ Home office allowance
    ~ Wellness or Gym allowance

    We are All One Team , looking out for each other, respecting diversity while connecting through a common purpose.

    At Bally's we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

    Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.

    We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

    Hybrid work in Newcastle-under-Lyme ST, United Kingdom
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