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    HR Operations Manager - Banbury, Oxfordshire, United Kingdom - DB Arriva

    DB Arriva
    DB Arriva Banbury, Oxfordshire, United Kingdom

    3 weeks ago

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    Job Description:

    Job information HR Operations Manager from the Company DB Arriva , this latest HR Operations Manager job vacancy is located in the city Banbury located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate Bachelor Degree . Job Vacancies in this Human Resources field have been opened and published up to the specified time.

    Job Responsibility:

    HR Operations Manager £50,000 This role can be based from either London or Birmingham (Hybrid) Chiltern Railways are responsible for operating a rail service from London Marylebone through to Birmingham, with many stops in-between around the Buckinghamshire and Oxfordshire areas. The role of the HR Operations Manager will be responsible for providing clear management to operational HR staff (line management of 3) and general HR administrative resource. The role will require a strategic mindset, exceptional organisational skills, outstanding communication and a strong commitment to promoting a positive employee experience at Chiltern. The role will be responsible for providing high-quality advice, professional and responsive operational HR support to the business by taking ownership of the delivery of HR support to all Chiltern colleagues including JML process/admin, benefits management, pay policies, systems management, introduction of new HRIS and data reporting. Essentially the post holder responsible for delivering exceptional HR services aligned with the HR Strategy to support business needs. Lead and coordinate HR operational activities: Ensure compliance, accuracy, and efficiency through clear service definition and effective management of operational HR team. Includes line management and development of 2 x HR Coordinators and 1 HRIS & Reporting Advisor Employee Lifecycle: Overall ownership of lifecycle activities and processes including JML processes, medicals, offboarding etc HRIS Management: Maintain and optimise Chiltern's HRIS (Human Resources Information System) to ensure data accuracy, integrity, and accessibility. Implement improvements and enhancements to streamline HR processes enabling colleagues and managers to better self-serve Payroll and Benefits: Oversee quality of input and associated HR processes that feed into payroll processing. Responsible for ensuring Pay Policy is correctly applied. Manage our employee benefits programs (and suppliers) including enrolment, communication, and administration Systems Management: Oversee all HR-owned systems within Chiltern, ensuring the systems are fit for purpose and accurate Policy and Compliance: Lead on HR audit activities including assessment, process improvement and implementation. Stay up-to-date with employment laws and regulations. Internal data Retention champion for HR team Supplier Management: Manage and maintain relationships with HR service providers Policy & Process Development: Collaborate with HRBP team to design and manage operational HR processes to support Chiltern policies. Ensure these processes are communicated and followed consistently HR Metrics and Reporting: Create and maintain HR analytics and reports to drive data-driven decisions and track HR department performance. Identify areas for improvement and implement relevant solutions Budget Management: Manage the HR budget effectively, ensuring cost efficiency and adherence to financial guidelines Project Management: Provide HR operational advice for projects as required Collaborative Partnerships: Build strong relationships within the HR team, across Chiltern and collaborate/share best practice across Arriva Group to drive continuous improvement Bachelor's degree in Human Resources, Business Administration, or a related field or equivalent experience Associate membership of CIPD (or equivalent). Proven experience (4+ years) in HR operations management, with a strong understanding of HR best practices and compliance. Track record of successfully developing and deploying a high-quality, efficient HR service proposition. Proficiency in HRIS and payroll software (iTrent is desirable) and O365 products Strong analytical and problem-solving skills, with the ability to interpret HR data and metrics Excellent communication, interpersonal, and conflict-resolution skills. Detail-oriented, highly organised, and able to manage multiple priorities effectively Ability to work collaboratively with cross-functional teams and adapt to a rapidly changing environment Proactive with a continuous drive for better service delivery and efficiency At Chiltern , we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter. We offer a competitive salary and benefits package, a culture of respect, challenge and innovation - with excellent opportunities for growth and development. Our benefits include:
    • All active staff and their eligible partners/dependents are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central and NEXUS
    • Active staff are also entitled to residential and duty standard class travel on all of the above services
    • Defined Benefit Pension Plan
    • Arriva Village - access to online benefits and discounts
    • Cycle to Work Scheme
    • Employee Assistance Plan
    • Physio Line - We offer complementary 24-hour physio for everyone
    • Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
    • Eye Care - You're entitled to free eye tests and if you need glasses for computer use we will pay up to £80.00 towards your lenses and frames
    • We offer 25 days annual leave as well as statutory holidays
    • Flexible working
    • Support - Peer Support, Samaritans, and Railway Chaplains
    At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success..

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