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Sevenoaks

    Neighbourhood Housing Team Leader - Sevenoaks, United Kingdom - MMP Consultancy

    MMP Consultancy
    MMP Consultancy Sevenoaks, United Kingdom

    3 weeks ago

    Default job background
    Full time
    Description

    MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Housing Team Leader to join them on a Permanent basis, based in Kent.

    Please note, this position offers Hybrid Working. Key Responsibilities
    • Lead, and develop Neighbourhood Housing Officers, work closely with Neighbourhood Housing Managers to provide a consistent, positive, solution focused approach to providing excellent services, on your own patch and within the team.
    • Work with and support the wider Neighbourhood Housing Team and Neighbourhood Managers to comply with new Housing Consumer Standards
    • Support and provide cover for Neighbourhood Housing Managers in overseeing day to day operations and responding to enquiries.
    • Ability to make decisions in accordance with policy, procedure and legislation.
    • Use values to tailor response where appropriate and right to do so.
    • To develop and sustain positive working relationships with internal and external customers and partners.
    • To take a proactive approach to estate management and tenancy sustainment and property management to include enforcement action where necessary

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