- Collect rent and manage rent accounts, taking appropriate action to recover debt, including pursuing legal action for possession where appropriate.
- Calculate housing benefit entitlement for new residents and ensure residents with problems paying their rent because of benefit issues are referred to the Welfare Benefit Adviser.
- Manage all rent and service charge accounts in line with the income collection policy and to adhere to targets set by management
- Respond to telephone calls and emails in a professional manner, ensure that all correspondence with customers is fully documented and responses to queries are sent within set timeframes
- Take payments from customers and promote the use of Direct Debits and Workwise to encourage self service
- Prepare purchase orders, tenant refunds, code invoices for payment and maintain associated records.
-
Collections Officer
3 weeks ago
Novax Recruitment Ltd London, United Kingdom**Collections Officer** · **Lambeth** · **£170 Per Day** · **Job type: (Housing)** · **The Role** · The post holder will work as part of a specialist team with responsibility for collecting service charges. They will be required to manage a large portfolio of service charge accou ...
-
Collections Officer
3 weeks ago
Royal College of Physicians London, United Kingdom**Job title**: Collections Officer · **Contract type**: Full time (35 hours per week), 3 month fixed term contract. Possibility for extension or permanent appointment. · **Location**: London · **Salary**: Grade 4. Up to £30,142 pro rata. Please note, for internal applicants the s ...
-
Collections Officer
3 weeks ago
Peabody London, United Kingdom**Peabody**has an exciting opportunity for a **Collections Officer **on a **full time, 6 months Fixed Term Contract**based in**South East London.** In return, you will receive a competitive salary of **£35,000 per annum.** · As our** Collections Officer,**you will effectively man ...
-
Collections Officer
3 weeks ago
Down to Earth Recruitment London, United Kingdom**Collections Officer (Hybrid)** · Join a dynamic team in a growing company Our client is looking for an additional team-player with lots of personality, communication skills and energy to contribute to the green mobility transition. · Within the last three months this company ha ...
-
Collections Officer
3 weeks ago
Peabody London, United Kingdom**Peabody**has an exciting opportunity for a **Collections Officer**on a **6 month fixed term contract** **basis** based in **South East London. **In return, you will receive a competitive salary of **£35,715 per annum pro rata.** · **What we're looking for in our Collections Off ...
-
Collections Officer
3 weeks ago
Royal College of Physicians London, United Kingdom**Job title**: Collections Officer · **Contract type**: Full time (35 hours per week), 3 month fixed term contract. Possibility for extension or permanent appointment. · **Location**: London · **Salary**: Grade 4. Up to £30,142 pro rata. Please note, for internal applicants the s ...
-
Collections Officer
2 weeks ago
Recruitment Solutions (North West) Ltd Hyde, United KingdomLocation - Hyde - SK14 · Salary - £25,0000 - £ Dependent on Experience · Consultants - Sarah Duffy & Ben Harrison · Benefits - 9-5 Monday - Friday, CPD Training Programme, Pension Plan, Bonus Scheme. · **Company Overview**: We are a reputable collections agency regulated by the F ...
-
Collections Officer
1 week ago
Peopleforce Recruitment London, United Kingdom**Peopleforce Recruitment** · **Drug and Alcohol Testing Officer** · This will be expected at around 3 days of work per week. · This role will provide support to a specific customer in the central London area. You will collect samples from their employees for drug and alcohol tes ...
-
Collections Officer
9 hours ago
iWork Recruitment Limited London, United KingdomContract to start on until with a possible extension. · **Collection Officer Role duties include the following**: · - Manage a portfolio of service charge accounts, working to targets set by the Collections Manager. · - Monitor individual accounts, determining and taking appropri ...
-
Collection Officer
4 days ago
Lendwise London, United Kingdom**About us** · Lendwise is a peer-to-peer (P2P) lending platform based in London and regulated by the FCA. · Lendwise is exclusively focused on Education Finance: we originate funding for aspiring individuals · looking to study for professional qualifications and postgraduate edu ...
-
Income Collection Officer
3 weeks ago
Pinnacle Group London, United Kingdom**Income Collection Officer **(2351)****: · **Overview**: · **Ref**: · 2351 · **Salary**: · £ £16.41/hour · **Location**: · - United Kingdom - England - Greater London - London · **Contract Type**: · Contract · **Posted**: · 26 April 2023 · Pinnacle Group provides people-first, i ...
-
Income Collection Officer
3 weeks ago
Row london construction London, United KingdomResponsible for managing a patch of temporary accommodation accounts to ensure that all monies owed in respect of rent and service charges are collected as efficiently as possible. · To work on the front-of-house counter for Temporary Accommodation income collection queries at th ...
-
Income Collection Officer
1 week ago
Business Smart Solutions London, United Kingdom**Rate**:£25.53 per hour Umbrella · **Term**: 3 months · **Hours per week**: 36 · **Location**:Hackney / London · Hackney is one of the UK's highest performing local authorities, serving one of London's best places to live and work. We have achieved a huge amount: our services, o ...
-
Income Collection Officer
2 weeks ago
Pinnacle Group London, United Kingdom**Income Collection Officer **(2351)****: · **Overview**: · **Ref**: · 2351 · **Salary**: · £ £16.41/hour · **Location**: · - United Kingdom - England - Greater London - London · **Contract Type**: · Contract · **Posted**: · 22 March 2023 · Pinnacle Group provides people-first, i ...
-
Collections Preparation Officer
3 weeks ago
Museum of London London, United Kingdom**Department**: Information Resources · **Location**: London Wall · **Role type**: Fixed Term Contract · **Level of security check required**: Basic Disclosure · **Closing date**: 24 March 2024 · **Interviews**: 10 April 2024 · **Salary**: £30,934 · From before the Romans to pres ...
-
Income Collections Officer
2 weeks ago
Bridge of Hope London, United KingdomNottinghill Genesis are looking for 2 Income collections Officers for a 3 month period with the potential to go perm depending on business need and good performance. Ideally would like someone to start as soon as possible. Will require two temps who will be covering patches acros ...
-
Collection Management Officer
2 weeks ago
universityoflondon London, United Kingdom**The University of London** · The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. · ...
-
Income Collection Officer
1 week ago
Eden Brown Synergy London, United KingdomJob Title: Income Collection Officer - Temporary Accommodation · Location: Hackney, London · **Salary**: Competitive · **Job Description**: · As an Income Collection Officer for Temporary Accommodation, you will play a crucial role in ensuring the efficient collection of rent and ...
-
Income Collection Officer
2 weeks ago
Cleantech People London, United Kingdom**What's involved with this role**: · **Hackney RQ1229112** · As an Income Collection Officer, you will be responsible for managing the collection of service charges and other rental income, ensuring accuracy, timeliness, and compliance with relevant regulations. · **Key Responsi ...
-
Leasehold Collections Officer
3 weeks ago
Peabody London, United Kingdom**Peabody**has an exciting opportunity for a **Leasehold Collections Officer** on a **full time, 6 months FTC basis**based in **South East London. **In return you will receive a competitive salary of **£35,000 per annum.** · **Work schedule**: Mon - Fri (9am - 5pm) full time hour ...
Income Collection Officer - London (Greater), United Kingdom - Butler Rose
Description
Butler Rose is working with one of the largest housing associations in London and the south-east in their search for Income Collection Officer to join their friendly Finance team.
This is a contract role up until 21st July 2024 in London and will pay £17.59 an hour to the successful candidate.
Responsibilities:
Requirements:
Essential * Experience of working in a financial environment and/or a customer facing role * Experience of auditing rent accounts, identify discrepancies and explain financial transactions to customers * Effective IT skills including advanced MS Office skills Desirable * Knowledge of housing benefit and Universal Credit * Experience helping people create payment plans We can offer you a full insight and job description on applying, please don't delay with your application.
Please contact Cerys Kirby Thirlwell for further informationButler Rose is committed to equality in the workplace and is an equal opportunity employer.
Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.