Harrison Dike
Services provided: Customer support , Customer Support Representatives , Mac Support Services , IT Support , Technical Support / Help Desk (Hardware / Software) , Support & IT
About Harrison Dike:
Focused IT technician and customer service expert with nearly two decades of professional working experience. My excellence strives in interpersonal communication, service delivery, mentoring & developing others. A driven professional that endeavours in fluid collaboration and fast adoption of business objectives. Adept at managing concurrent projects to achieve business objectives. Acquired proficiencies in Learning and Development Management through the globally- recognised CIPD certification.
Experience
Focused IT technician and customer service expert with nearly two decades of professional working experience. My excellence strives in interpersonal communication, service delivery, mentoring & developing others. A driven professional that endeavours in fluid collaboration and fast adoption of business objectives. Adept at managing concurrent projects to achieve business objectives. Acquired proficiencies in Learning and Development Management through the globally- recognised CIPD certification.
Education
Professional Qualifications
CIPD Learning and Development Management Certificate (Level 5), Avado Learning
• QUALIFIED - May 2022
Google Project Management Certification (CAPM), Coursera
• Projected - PASS - May 2023
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