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    Service Support Co-ordinator - United Kingdom - Ferrero International S.A.

    Ferrero International S.A.
    Ferrero International S.A. United Kingdom

    1 week ago

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    Description

    Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise.

    As the love for our brands continues to grow, so too does our global reach. 40,000 devotedemployees who celebrate care and quality to craft a business, careers and brands we are proud of.


    Diversity Statement:

    Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.

    In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.

    The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

    As our Procurement Service Center Co-ordinator, you'll be at the forefront of orchestrating all procurement transactional activities and key administrative duties across various categories.

    Utilise cutting-edge dashboards and data analytics to monitor performance and provide invaluable insights to support our front-office team.
    If you thrive in a fast-paced environment and have an aptitude for turning data into actionable strategies, this is the opportunity you

    Additionally, you will assist Buyers and Procurement Category managers in contract and price list creation.

    Managing relationships with stakeholders (such as Business Partners, Category Managers, and Area/Region Procurement) and handling any emerging issues through proper escalation processes will also be part of your responsibilities.

    In this role, you will monitor requisitioning and order management procedures while facilitating the coordination of purchase order creation and related activities.

    You'll provide guidance to the team, manage external teams such as the Supplier Enablement Team, and coordinate vendor master data processes.

    Your attention to detail and proactive approach will ensure smooth procurement operations and adherence to best practices, contributing to overall efficiency and success.

    You will be responsible for ensuring the overall performance of the Procurement Service Center, monitoring key performance indicators (KPIs), service level agreements (SLAs), and other relevant metrics.

    Additionally, you will conduct spend reporting and data analytics to provide valuable insights and support to the front-office team.
    Your role involves managing assigned personnel, ensuring adherence to Group values, promoting motivation, diversity, and competence development. Additionally, you'll oversee professional development, evaluating individuals and proposing growth initiatives. Your excellent knowledge of procurement processes will be an invaluable asset, ensuring smooth operations and informed decision-making.

    Your talent for identifying and resolving discrepancies, coupled with a proactive approach to problem-solving, will drive continuous improvement and efficiency within our procurement team.

    Your meticulous attention to detail will guarantee the accuracy and quality of our procurement operations, maintaining high standards and mitigating potential risks.

    Familiarity with SAP systems is essential for navigating procurement processes and systems efficiently.

    A high level of proficiency in Excel is necessary for data analysis, reporting, and other essential tasks to allow you to effectively assess and address evolving circumstances.

    Your leadership abilities will be essential for inspiring and motivating our team, fostering diversity, and promoting an inclusive work environment where everyone can thrive.

    Your ability to adapt to changing priorities, technologies, and stakeholder needs will be critical in navigating the dynamic landscape of procurement, ensuring agility and resilience in the face of challenges.

    At Ferrero, our dedication and focus on consumers, quality, and care drives everything we do.
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