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Loughborough

    Service Manager - Loughborough, United Kingdom - Experis

    Experis
    Default job background
    Full time
    Description

    Service Manager

    6 months

    Leicester or Hursley - x 5 days onsite

    Active SC clearance required

    Umbrella only

    Role overview/Essential skills and experience

    As a Service Manager you will be responsible for overseeing the delivery of exceptional service to for the clients system. The primary focus of the role will be on ensuring that service operations run smoothly efficiently and in line with agreed SLAs. You will lead a team of support specialists coordinate service activities and collaborate with other suppliers to meet or exceed client's expectations including achieving continuous improvement during the lifetime of the service.

    • Team leadership
    • Service Delivery
    • Customer satisfaction
    • Process improvement
    • Resource management

    If you meet the above requirements, please apply for the vacancy to be contacted by an Experis Consultant. If you haven't been contacted within 2 weeks of application, please consider the vacancy closed.


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