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    Technical Engineer Network - Nottingham, United Kingdom - CDS, a Hewlett Packard Enterprise company

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    Description

    CDS, a Hewlett Packard Enterprise company (CDS) is a wholly owned subsidiary of Hewlett Packard Enterprise (HPE), providing field service capabilities to Hewlett Packard Enterprise customers as well delivering the difference in business oriented services, such as development, support and maintenance of applications, virtualisation, automation, cloud and infrastructure administration.

    To provide break fix, installations, and maintenance services across a range of multi-vendor (IBM, Dell, etc.) and HPE technologies and services at multiple locations, including, but not limited to: Servers, Storage, Networks, and Printers
    To maintain and contribute towards technical documentation to support technical solutions and initiatives
    # To inform line management of all instances of customer dissatisfaction immediately they are known and escalate as necessary
    # Support and adhere to all company performance and service delivery metrics
    # Full Driving Licence required:
    the role will have a mobile element. A company vehicle (or cash allowance) will be provided after a qualifying period
    GCSE's including GCSE Maths, English and IT A-C grades
    Any IT qualifications are also desirable
    Passion to build a career in the IT industry
    Confident to speak on telephone and face to face with customers

    Notes:
    To meet our customer requirements, working out of hours is commonplace and the successful candidates would be expected to take part in such activity once sufficient skill levels are achieved, with the end aim of joining a local on call rota

    Candidates must have a long-term aspiration of a career in the IT industry and be prepared to work hard to complete the challenging, formal IT Level qualification.

    Apprenticeship Framework
    IT Professionals

    Vacancy Type:
    Level 3 Apprenticeship (+Level 4 optional)

    Expected Duration:
    Average duration of the apprenticeship training is 18 months
    Opportunity to move into the Technical Field Engineer role for those with aspirations and upon meeting the high standards required
    Long term career progression within the HPE CDS business

    Prospects:
    Long term career progression within the HPE parent company with opportunities in Aruba Networking, Account Management and Professional service areas of the business
    Company Car or Allowance
    ~Check out our privacy policy:

    #

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