-
IT Support Technician
3 hours ago
The One Group Northampton, United Kingdom**IT Support Technician** · Great chance for an IT support professional to join a revolutionary business in the renewable energy sector with over 1000 employees. · The IT department is responsible for the support of 18 sites across the UK and you will be joining a team of 14 supp ...
-
IT Support Technician
3 days ago
Recruitment Agenda Wellingborough, United KingdomIT Support Technician · Wellingborough · Up to £27k per annum · Agenda Partnership are partnering with a Wellingborough based client who are looking for an additional member to their IT team to help support, maintain & administer IT infrastructure & services. As the IT Support Sp ...
-
IT Support Technician
2 days ago
Ideal Personnel and Recruitment Solutions Northampton, United KingdomOur Professional Services client has a permanent vacancy for an IT Support Technician to join their close-knit, friendly IT team. The IT department works as a team in providing an efficient IT service to all the firm's users. The job holder is responsiblefor providing first line ...
-
IT Support Technician
1 week ago
ACS Recruitment Solutions Ltd Northampton, United Kingdom**2nd Line Support** · **Northampton - Hybrid** · **£24,000 - £30,000 plus 10% annual bonus and benefits** · This is a fantastic opportunity for anyone with 1-2 years' experience within an IT support role to join a fast growing, yet well established business. · In return, our cli ...
-
Senior IT Support Technician
1 week ago
CloudScope Cambridge, United KingdomSenior IT Support Technician - Office 365, MS Exchange, Networking · £36-43k + Benefits - Cambridge · CloudScope are looking for a Senior IT Support Technician for a East Anglian business founded in 2008. The company has experienced sustained growth since their inception and are ...
-
Systems Support Technician
6 days ago
Advancing People Bedford, United Kingdom**Advancing People are assisting our Bedford based client with the recruitment of a Systems Support Technician/Analyst. You will need Systems Support experience for this position.** · - As part of the team, investigate, analyse and prioritise incidents and service requests for bu ...
-
Field Support Technician
1 day ago
Syntax Consultancy Limited Northampton, United Kingdom Full timeField Support Technician · Northampton · Permanent · To £30,000 (DOE) + Benefits · Field Support Technician wanted for a permanent position working with an established local business. Start asap, ideally in May/ June 2024. · Hybrid working with the expectation of 3 days/week o ...
-
Equipment Support Technician
1 day ago
Alliance Recruitment Northampton, United KingdomWe are currently looking for a self-motivated and driven Equipment Support Technician / Trouble-Shooter to join a well-established and global leading specialist supplier based in Northampton. This is a permanent, office-based role, working full time hours,8.30am-5pm Monday - Frid ...
-
Customer Support Technician
1 week ago
Platform Recruitment Cranfield, United Kingdom**Remote (Cranfield) - Customer Support Technician - £35-40K** · This company are an award-winning monitoring solutions company. · **Main Duties**: · + Assist with fault diagnosis, contribute to fault reduction and manage the return and replacement of faulty equipment · + Set up ...
-
Client Support Technician
1 week ago
Dupen Ltd (Dupen Recruitment) Letchworth Garden City, United KingdomExciting **Client Project Technician** opportunity. Do you have great client-facing skills?Novice-level Web programming interest (see below)?Want to work with some great Tech?The ability and desire to include some internationaltravel with your work?The ambition to move into highe ...
-
Field Support Technician
1 day ago
Cordius Ltd Northamptonshire, United KingdomCordius are working with one of the world's leading suppliers of high value specialist lubricants to manufacturing industries including aerospace, automotive, paper, energy, and steel. · As part of their lubrication services, they offer their customers on-site expertise in the op ...
-
Part Time Laboratory Support Technician
1 week ago
Polytec Personnel Ltd Cambridge, United Kingdom Part timeLocation: Cambridge (CB4) · Duration: Permanent · Hours: per week (Monday to Friday) · **Salary**: £21,000 to £23,000 FTE · Job Reference: 34699 · We are looking for a Part-Time Laboratory Support Technician for our Cambridge based client. · **Responsibilities**: · - Manage inven ...
-
North West Anglia NHS Foundation Trust Peterborough, United KingdomAre you interested in working with children & young people with diabetes who need support accessing new technologies? · An exciting opportunity to work in the paediatric diabetes service as a paediatric diabetes care technician has arisen as part of a pilot scheme to improve acce ...
-
IT Service Service Desk Support Technician
1 week ago
Leidos Huntingdon, Cambridgeshire, United KingdomService Desk Analyst · At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and se ...
-
IT Technician
2 days ago
Infinity Recruitment Consultancy Ltd Huntingdon, United KingdomInfinity Recruitment are excited to be supporting our client based in Huntingdon with their requirement of an IT Technician to join them on a full time permanent basis. · This is a great opportunity for someone with some knowledge of MS Windows and is keen to learn and develop. T ...
-
Dispatcher
2 days ago
1st Choice Recruitment Huntingdon, United KingdomDispatcher · Huntingdon · Full Time M-F · £24,266 · Due to business growth, I'm supporting my client, based in Huntingdon, in recruiting for a Dispatcher to join their busy technician team. · Within the role of Dispatcher, you will be responsible for (but not limited to): · - Sup ...
-
Vehicle Technician
1 week ago
CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Huntingdon, United Kingdom**Vehicle Technician** · **Huntingdon** · **Up to £32,000 OTE £35,000** · - _Permanent position, 32 days annual leave, Pension,_ · - _Overtime paid at 1.5,_ · - _Quarterly bonus up to £600_ · - _Life assurance, ongoing training and development, career progression._ · - _Saturday ...
-
Forklift Engineer
1 week ago
Hodfin Huntingdon, United Kingdom**Job Title** - Vehicle Technician - Field Service · **Location**: · - Field Based - Huntingdon & Surrounding Area · **Salary**: · - £48k OTE + fantastic benefits listed below · **Company** · Our Client is a market leading manufacture within the Material Handling sector, leading ...
-
Dispatcher
3 hours ago
1st Choice Recruitment Huntingdon, United KingdomDo you have great organisation skills? · Enjoy delivering customer service? · Want a hybrid working pattern? · If yes, then we want to hear from you. · Dispatcher/Scheduller · Huntingdon · 40 hours per week · £26k per annum · As a Dispatcher you will be responsible for organising ...
-
Licenced Animal Technician
1 day ago
Labcorp Huntingdon, United Kingdom**Do you hold a Home Office Personal Licence?** · **Do you want to further develop your technical skills and knowledge to perform a wide range of regulated procedures with several different laboratory species?** · **Are you looking for a variety of growth opportunities?** · New s ...
IT Service Service Desk Support Technician - Godmanchester, Cambridgeshire, United Kingdom - Leidos
Description
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers' success.
We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation.
Everything we do is built on a commitment to do the right thing for our customers, our people, and our community.
Leidos Innovations UK Ltd is seeking a Service Desk Analyst to join the service operations team to support systems within the Defence Intelligence.
This role offers a highly skilled and motivated person an exciting opportunity to join the Defence Intelligence Service Operations Team during a time of major change and technology advancements.
We are looking for a highly capable service desk analyst to assess and optimise the performance of our end-user IT systems and software.
You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel.
To ensure success as a service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role.
A first-class service desk analyst will be someone whose IT expertise results in enhanced end-user support and system performance.The Service Desk Analyst will be responsible and have: - Testing and analysing IT system and software performance.
Resolving incoming client and personnel IT queries remotely via email and phone, or at the office.
Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders.
Avoiding service interruptions by performing system installations, updates, and maintenance procedures.
Preparing training manuals and FAQ materials for easy-access end-user guidance.
Documenting processes and maintaining service desk records.
Making recommendations to optimise IT performance and to prevent future problems.
Keeping informed of advancements in IT.
The ability to work under pressure and to deadlines, with a flexible and pragmatic approach.
Awareness and understanding of Change, Problem and Incident Management, maintaining Service Levels, ITSCM and Business Continuity and Disaster Recovery.
Experience managing the provision of complex IT services against SLAs, including customer liaison management at all levels.Experience in reporting and analysing data to identify trends
Able to work with various internal and external parties on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients.
Experience in first line applications support and liaising with internal departments and suppliersA knowledge and understanding of ITIL functions, principles and processes.
DV Cleared.
At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference.
We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.
Contributory Pension SchemePrivate Medical Insurance
33 days Annual Leave (including public and privilege holidays)
Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme)
Commitment to Diversity:
We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture.
If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs.
Leidos UK & EUROPE - we work to make the world safer, healthier, and more efficient through technology, engineering and science.
Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation.
#
