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    Field Support Technician - Northampton, United Kingdom - Syntax Consultancy Limited

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    Full time Technology / Internet
    Description
    Field Support Technician
    Northampton
    Permanent
    To £30,000 (DOE) + Benefits

    Looking for a Field Support Technician for a long-term position with a well-known local company. Kick off soon, hopefully by May/ June 2024.

    Hybrid role where you'll spend 3 days/week doing site visits, 1 day/week remotely, and 1 day/week at the main office in Derby. You can choose between a £4,500 yearly car allowance (+ mileage) instead of a company vehicle.

    Essential skills, background & responsibilities:
    • Carry out regular site visits working alongside the service desk team, handling repairs, projects, and new equipment setups.
    • Offer 1st / 2nd Line Technical Support including troubleshooting, testing, fixing, and maintaining technical tools.
    • Perform On-Site Installation, Repair, and Maintenance, resolving errors and technical issues.
    • Responsible for the Central to Southern office zones like Cambridge, Coventry, Reading.
    • Ideal candidate possesses solid technical support experience, adept at working independently.
    • Deliver top-notch customer service at all times.
    • Demonstrated field service expertise and holds a valid UK Drivers' license. Choose between a company car or car allowance.

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