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Blackburn

    Quality Lead - Blackburn, United Kingdom - William Hopwood Surgery

    William Hopwood Surgery
    William Hopwood Surgery Blackburn, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    William Hopwood Surgery are currently looking for a full-time Quality & Improvement Lead to join our dynamic and evolving organisation. Previous experience of working in a busy general practice environment is preferred.

    Benefits:

  • Access to the NHS pension
  • Become part of a fantastic Practice team that works together
  • Single site Practice with own on site parking
  • No weekend working
  • Main duties of the job

    The successful candidate will be required to work as part of a team with opportunity to bring in their own initiatives and ideas

  • To work with the Practice Leadership team to identify, implement and review the systems within the Practice, to improve patient outcomes and maximise quality outcome points.
  • To utilise Practice and patient data to improve performance and assist the Practice in meeting targets and improving the provision of health to the Practice population.
  • Main duties of the job

    Promote national, local and practice quality standards forchronic disease management, to ensure that the quality of care is maintained ata high standard using NICE guidance and the existing GP contract as a guide.

    Work with senior leadership team to develop strategies forimproving patient outcomes and maximising income for the Practice using QoF andenhanced services both local and national like IIF,QI,QOEST.

    Utilise available data and quality improvement strategy toidentify patients requiring long term condition and QoF reviews and ensure thisprocess runs efficiently.

    About us

    We are a two partner GP Practice supported by a salaried GP, Physician associate, Practice Nurse, two Clinical Pharmacist and Administration team.

    We are committed to NHS values and aim to meet the growing needs and expectations of our patients; without losing continuity of care. We work together to find new, innovative solutions that will provide high quality, excellent care for all. Our core values have been built around the importance of transparency, innovation and collaboration.

    Job description

    Job responsibilities

    Utilise available data and quality improvement strategy and ensure thisprocess runs efficiently by :

  • Running monthly reports for individual QOF domains andcontact the patients using SMS, telephone, email or letter to ensure contact ismade within the correct time scales and the correct read codes are used forreporting purposes
  • Running a monthly report for all enhanced services,including high risk drug monitoring recalling patients as above.
  • Running a monthly report and inviting patients in fortheir NHS health check.
  • Running monthly CQC searches, completing any actionrequired and updating the monitoring spreadsheet, highlighting any issues tothe senior management team.
  • Supporting the Practice manager in the submission of monthend/year end data.
  • Organising and recalling of eligible patients forvaccination clinics/home visits.
  • Assist and undertake clinical andadministrative audits
  • Check and correct patient coding against business rulesfor GP contracts QOF/ QI/ IIF/ QOEST
  • Work with clinical and non-clinical staff to improve theaccuracy of data input
  • Assist with maintaining accurate disease and QoF registerswithin the clinical system
  • Proactively seek and implement a variety of quality and improvement projects, including those directed by the senior leadership team including review significant events and complaints processes inline with Practice policy.
  • Person Specification

    Qualifications

    Essential

  • GCSE Level 6 in English and Maths
  • An understanding of EMIS, including running clinical searches
  • Sound understanding of quality and improvement tools like QOf / IIF
  • Good communication and organisation skills
  • Experience of working in a team ideally GP Practice
  • Good analytical skills
  • Good IT skills
  • Ability to work under pressure and to deadlines
  • Ability to prioritise and track own workload
  • Desirable

  • Ability to positively influence practice team members to work towards
  • maximising achievements and set quality improvement goals
  • Willingness to learn and be part of friendly Practice Team
  • Being flexible to support other team members as and when needed
  • Project management skills
  • Microsoft excel skills
  • A background of working in Primary Care
  • Experience

    Essential

  • Experience of working in primary care or GP Practice


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