- Work with creators and presenters to produce high quality eCommerce content driving revenue through detailed operations work.
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
- Be an expert in TikTok commerce operations, identify opportunities for service and content, carry responsibility for category performance
- Own internal projects to contribute to the industry ecosystem as a whole (including campaigns, product launches, B2B marketing)
- Utilise data proficiently to deeply understand pain points, formulate business requirements, identify opportunities and prioritise solutions.
- 15 years of working experience
- Customer service orientation and experience working in a client facing capacity.
- Experienced in relatable incategory management at an ecommerce company, a large retailer, or agency side or other company with specialism in category is preferred
- Strong sense of social content (livestream and shortvideo is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus
- Strong network of E-Commerce industry landscape, consumer demands, digital evolution and mobile transformation is preferred
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Shop - Associate Account Manager - London, United Kingdom - TikTok
Description
TikTok is the leading destination for short-form mobile video. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Our platform is built to help imaginations thrive. That's how we drive impact - for ourselves, our company, and the communities we serve.
The authenticity of TikTok has created a new way for brands and merchants to meaningfully connect with creators and the community.
Through an innovative e-commerce platform that helps shoppers discover and purchase products within the app, TikTok E-commerce enhances promotion and sales for merchants and brands with an entertaining user experience.
We are committed to supporting local merchants and creators through our safe and trusted shopping platform.UK Operations team is responsible for identifying, onboarding and growing new merchants as well as creating long term strategies to develop existing businesses on TikTok Shop.
The team manages hundreds of merchants and thousands of products which customers are able to buy on TikTok Shop. Merchants sell by posting their own content, or by working with creators to post content on their behalf.The team is set to grow throughout 2024 in order to continue to deliver sales for our merchants and ensure customers continue to have access to market leading brands in the UK.
Drive and manage the merchant partnership and experience end-to-end, including continuous merchant development.To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.