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Salford

    Service Designer - Salford, United Kingdom - Salford City Council

    Salford City Council
    Salford City Council Salford, United Kingdom

    3 weeks ago

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    Description

    Salford City Council
    Salford Civic Centre
    Chorley Road
    Swinton

    M27 5BN

    Service Designer
    Grade: 4B, £44,428 - £47,420 per annum
    Working Hours: 36 hours
    Contract Type: Permanent

    Location: SalfordCivic Centre/Hybrid

    Closing date: Sunday 12th May 2024 at 11:59pm

    This is noSalfordinary city At the heart of our approach are ambitious plans totransform Salford into a modern global city where we can all make a realdifference to the lives of Salford people. As a people centred and values-basedorganisation Salford really is a great place to work. With a can-do approach,we embrace innovation and encourage people to be their very best.

    We currently have a number of excitingroles within our Resources and Transformation directorate at Salford CityCouncil, playing a key role in shaping the future of the council and how wedeliver services to our residents. The roles will sit within the OrganisationDevelopment team to enable us to continue to build on our success andbring new experience, knowledge, and ideas into the team.

    You will be a role model of our values and buildcollaborative and effective working relationships to make positive changehappen. Putting our employees and residents at the heart of what you do, youwill be passionate about helping others at all levels of the organisation,maintaining your own level of personal and professional development in order tofully support our workforce.

    You will have relevant experience in:

  • Service design and implementation
  • Change methodologies and practices
  • Digital Transformation
  • Good internal and external stakeholder engagement

    • About the Role

    What will you be doing?

    Reporting into an OD and Culture Change Lead you willplay a key role in the successful delivery of a programme of key strategicprojects and transformation required to develop the organisation and itspeople. This is an exciting new role, and you will be expected to:

  • Drive innovation and the case for change across our services and organisation
  • Promote awareness, understanding and acceptance of innovation and improvement methodology through change management processes and practice
  • Collaborate across the organisation to ensure people understand innovation and change to co-design improved new and existing services
  • Ensure user experience (staff and resident voice) are integral to the design of good services
  • Ensure digital solutions are enablers to design the support experience, quality, efficiency and simplify services for users and colleagues
  • Be creative about how we help shape the organisation, ensuring the organisation stays at the forefront of innovative design and delivery, making a real difference to the experience of those who use our services.

    • Please apply with a CV and expression ofinterest, showing how you meet the criteria set out in the role profile.

    We will be holdinga virtual Meet the Team event on Tuesday 7 May at 5pm BST . To find out more about the role and hear about Salford City Council register your interest and to receive the webinar link please

    Deadline for applications is Sunday 12 May,11:59pm.We reserve the right to close the applicationwindow sooner if we receive a sufficient number of qualified applicants beforethe specified deadline.

    About your benefits

    You will be welcomed into a friendly environment where yourpersonal and professional development will be encouraged and you will have theopportunity to work and grow in a values based organisation where people are atthe heart of everything we do. We promote a positive permission culture,empowering you to make a difference. Your opinions matter to us and you willhave the opportunity to shape how we do things through our Salford 100 employeegroup and our employee led redesign approach. Your work-life balance and wellbeingare important to us so you will have access to a range of benefits includingflexible working, green travel, pension and salary sacrifice schemes. In addition to this we offer a range ofhealth and wellbeing options to suit your needs.

    Continuous service commitment
    New employees can now keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others.

    Diversity and Inclusion
    We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer and a Stonewall Diversity Champion. We understand how hard it can be to combine caring for a loved one with work so we aim to provide support and flexibility to balance family and caring responsibilities with work .

    Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at .

    We havemade a commitment to improve the employment opportunities for people withdisabilities, care leavers, carers, and ex-military personnel by way of aGuaranteed Assessment Scheme.

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