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    Lead Experience Analyst - Belfast, United Kingdom - Citi

    Citi
    Citi Belfast, United Kingdom

    3 weeks ago

    citi background
    Full time
    Description

    Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills to Citi's Retirement & Allowances team in HR Benefits .

    By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.


    To provide support to the Citi UK/Europe Retirement Manager, Europe Retirement team and work with any applicable Trustee Boards, Committees and sub-Committees.

    Key role in the management of the Citi Europe Retirement Plans managed through Europe
    This role will involve working closely with the HR Community, European counterparts in other Citigroup businesses outsourced vendors/administrators as well as applicable Trustee Boards and Committees
    This will will support the UK/Europe Retirement Manager and broader UK Retirement Team in carrying out the following duties:
    To support the Europe Retirement team to ensure the correct running of the company pension arrangements.

    To act as a pensions specialist and work with other specialist areas (eg HR, Payroll) as appropriate to provide seamless support to employees and members.

    To contribute to pensions projects as well as support the delivery of business-as-usual activities.

    Support the Europe Retirement team in their role as liaison to or member of applicable Trustee Boards and Committees as required.

    Support the Europe Retirement team in managing the relationship with the third-party administrator and outsourced vendors, resolving issues and ensuring Service Level Agreement (SLAs) are met, relevant changes to schemes or potential developments which impact on administration are acted on appropriately, with a view of taking responsibility for the management directly for some vendors.

    Escalate any issues to the UK/Europe Retirement Manager and Europe Retirement team as appropriate.
    Work closely with payroll and the administrators to resolve data and contribution issues.
    Potentially lead 1:1s with members and employees, acting as the pensions specialist.
    Support and manage projects in respect of any aspect of pension provision.
    Work with the flex benefits system, ensuring pension plans set up correctly.
    Support and manage budgets and vendor invoice management.
    Technical Pensions Experience.
    Expert understanding of European pension plan technical requirements and operation.
    Broad understanding of HR practices in general and pension and benefits provision in particular.
    Experience of dealing with corporate processes, payroll, budgets, and invoice management.
    We work hard to have a positive financial and social impact on the communities we serve.

    By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

    Generous holiday allowance starting at 27 days plus bank holidays; A discretional annual performance related bonus
    Private medical insurance packages to suit your personal circumstances
    Employee Assistance Program
    Pension Plan
    Paid Parental Leave
    Special discounts for employees, family, and friends
    Compensation & Benefits

    Full time

    Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

    View the EEO Policy Statement .
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