- Establishing customers' needs for the correct required parts; diagnosing and recommending as appropriate.
- Dealing with incoming enquiries from retail customers.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesales customers.
- Providing exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing promotions and offers with customers.
- Receiving, recording and allocating parts and consumables from suppliers.
- Proven experience as a Parts Advisor within the motor trade (minimum 2 years).
- Experience of using Kerridge ADP Drive would be beneficial.
- Excellent telephone manner/communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
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Telesales Parts Advisor - Reading, United Kingdom - ACS Automotive Recruitment Consultancy
Description
Telesales Parts Advisor
£27k basic with £32k OTE
Reading
Permanent/Full Time
Working Hours:
Monday to Friday (8am – 5.30pm or 7am – 5pm) / 1 in 4 Saturdays (8.30am – 12.30pm)
Benefits include: 33 days Annual Leave; Discounts of Vehicle Purchases; Birthday off; Workplace Pension Scheme
Our client, a dealership in the Reading area, is looking to hire an experienced Parts Advisor to join their busy team.
Duties & Responsibilities of a Telesales Parts Advisor:
Your Background & Skill:
For more information on this Parts Advisor role and other opportunities in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy