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1st Line Technical Support Engineer - Bournemouth, United Kingdom - Rubicon People Partnership
Description
1st Line Technical Support Engineer, Bournemouth, £28,000
As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers.
Background & Benefits
Rubicon's client is an established software company which began as a small family business and evolved into a global force.
They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking.
Technical Support Engineer ResponsibilitiesIncoming support queries from customers.
Ownership of support issues.
Troubleshoot, resolve, and document support queries.
Onboarding of customers.
Liaising with departments to resolve outstanding issues.
Skills & Experience Required
Network troubleshooting skills.
Windows and Linux server experience.
Group Policy and Active Directory.
Antivirus, firewalls, Wireshark, and VPN exposure.
2+ years' experience on a technical support desk.
Interested?
To be considered for this Technical Support Engineer opportunity or for more information, submit your CV to Josh at Rubicon by applying directly to this advert.
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