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    Team Leader - United Kingdom - First Central Services

    First Central Services
    First Central Services United Kingdom

    4 days ago

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    Description

    Haywards Heath Salary:
    £50,000 - £60,000 per year depending on experience Department: Transformation Closing date: 25 November 2023
    We're First Central Insurance & Technology Group (First Central for short), an innovative, market-leading insurance company. Data drives us. It fuels our outstanding distribution, finance, technology and legal services. Our underwriting skills are built on data expertise; They make us stand out, help us succeed.

    Are you an Operational Excellence specialist with a passion for people and building relationships? We're looking for an Operational Excellence Delivery Lead to join our Operational Excellence team in Haywards Heath, West Sussex .

    We're on a journey to better ways of working, taking and applying what works from various bodies of knowledge – Lean, Agile and Systems Thinking.

    In this role you'll be accountable for delivering fit for purpose Operational Excellence improvement initiatives, owning and delivering a range of improvement projects, sponsored at Executive level, which deliver against agreed benefits targets.

    Use data and facts to truly understand the root causes of problems and opportunities across the business
    Select, develop and utilise appropriate lean project models, tools and techniques across all elements of the plan – do – check – act cycle
    Lead projects which deliver significant improvements to operational processes, reduce waste, build quality and enhance customer experience
    Ensuring the accuracy of all initiative reporting, enabling the provision of detailed insight into the delivery and performance of projects
    Working collaboratively across the change community and the business, and considering the impact of changes on the overall delivery of the Business Plan
    Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times
    Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times
    Strong stakeholder management experience, to ensure differing points of view are brought together to move them forward
    Good understanding of regulatory requirements specific to the Company and the functions under control
    People management and project leadership skills, and ability to motivate employees in a high pressurised environment
    Strong technical Continuous Improvement skills with proven track record of delivery
    Commercial awareness and acumen with the ability to plan and deliver profit improvement activities
    Flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values
    We're happy to discuss flexible working during the recruitment process.

    As part of our Women in Finance Charter pledge, we've committed to having 30% of women in leadership roles by the end of 2023.

    Simply Health Cash plan. Reclaim the cost of your eye tests, dental, physiotherapy and more
    Flexible Bank Holidays
    Eight flexible bank holidays; Electric Car Scheme
    Plug into our Electric Car Scheme for a deal with insurance, road tax and servicing
    Flexible Working
    We're flexible; most roles let you mix office and home working.
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