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    UKI MSP Channel Account Manager - London, United Kingdom - Mimecast

    Mimecast
    Mimecast London, United Kingdom

    1 week ago

    Default job background
    Full time
    Description

    Overview of Position

    We are excited to be hiring a UKI MSP Channel Account Manager who will be part of a team responsible for managing a group of Mimecast Managed Service Provider Partners within the UK and Ireland. The role will report directly into the MSP Partner Sales Manager.

    The candidate must be a Partner and customer focussed, results orientated, collaborative and determined individual. This role is ideal for someone who wants to develop their account management skills through relationship building, business planning, problem solving and engaging with the wider business.

    What You'll Do:

    • Provide an excellent Partner experience to the Mimecast MSP Channel
    • Manage a selection of MSP accounts, build peer-to-peer relationships with their key contacts, create and execute against business plans to drive lead generation and account growth
    • Support the MSP Partners with one-to-many lead generation activities, general queries, customer support escalations, training and enablement requirements
    • Drive partners to utilise our dedicated Channel resources, such as the Mimecast Partner Portal and Resource Library
    • Leverage and collaborate with stakeholders in supporting functions, mainly Marketing, Support, Licensing and Renewals and Sales Engineering to ensure excellent Partner experience
    • Engage with marketing to drive 'to and through' Channel Marketing Programs and communications
    • Ensure that partners are meeting the program requirements, including sales and technical certifications and revenue goals
    • Provide executive alignment with Mimecast and MSP stakeholders where appropriate, and work closely with MSP sales and technical teams within all Partners
    • Coordinate and collaborate with cross-functional teams (including SE organization, product marketing, sales, marketing, operations and legal) to deliver a world class experience for the MSP
    • Accurately forecast MSP opportunities
    • Be committed to following and adapting your own operating model tasks and KPIs for consistent, scalable and predictable performance
    • Commitment to continuous personal development, including training and enablement programs, product, market and competitive landscape

    What You'll Bring:

    • Account Management and/or Sales experience of 5+ years
    • Channel and/or Distribution experience of 3+ years
    • Excellent interpersonal skills
    • Experience of working in high-growth and changeable environments
    • Articulate with excellent communication and presentation skills
    • Travel will be expected throughout the UK, based on Partner and customer locations

    What We Bring:

    We are Mimecasters. And we are alive with purpose.

    Your personal and professional growth matter to us. At Mimecast, we provide the tools, training, and mentorship necessary to elevate your skills and expertise continually. As you thrive, so does the organization, creating a symbiotic relationship that fuels our collective success. In return, we promise you first-class development, hybrid working, ample rewards with uncapped commission, and a company culture you'll find it difficult not to fall in love with.

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