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    Tower Hamlets Council - London, United Kingdom - Remedy Social Work

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    Description
    Working to the Director of Housing Assets

    • Support the review of a new repairs organisational structure and operating model.
    • Provide effective leadership to the Repairs Service with a headcount of c. 30 staff. To ensure that the procurement, quality and performance of contractors is at the highest standard for our residents.
    • Meaningfully engage with residents to improve services, reduce costs and develop neighbourhoods where people enjoy and want to live.
    • Create a culture of performance and budget management where there is a direct link between costs, excellent services and right first-time repairs.
    • Drive down the costs and increase satisfaction in the services provided.
    • Lead on the streamlining of business processes and systems across the repairs service, including digital to drive efficiencies in service delivery to residents.
    • Participate and report on the out of hours service for repairs.
    If you are interested in this role please send your updated CV in the first instance
    #J-18808-Ljbffr


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