- Effectively manage all aspects of the 'life cycle of work order' process.
- Understand the Work Order lifecycle from jobinceptionto completion as it drives all activities that sit within the role.
- Drive high quality commercial and compliance performance through understanding the contractual commitments, 'better buying' and the use of preferred suppliers.
- Compile and provide cyclical and ad hoc reports, to enable data driven decision making
- Constantly strive to improve quality,serviceand efficiency through working innovatively, sharing ideas and best practices across the wider Contract Support team.
- Continually utilise,updateand develop systems to maximise efficiency benefits for the customer and GWS.
- Support the preparation and delivery of Contract Review meetings, Contract & Business Unit Review packs and Customer Monthly Management Reports.
- Update labour allocations to ensureaccurateclient reporting.
- Adhoc support including but not limited to reporting as requested by Business Unit or Business/Finance.?
- Driving profitability of each Work Order moving the job from a completed work order through the billing process to ensure profits are maximised.
- Coordination of the billing application, calculating margins, raisinginvoicesandsubmittingto client.
- Management of the regional finance heatmap which includes reports as listedbelow;
- Creation and review of management reports suchas;P&L, WIP, Unbilled Revenue, Debt,OPO's& Invoice Pool, andWebQuotesupdates
- Invoice poolmonitoredto ensure none in the pool longer than 5 days without a query code and all invoices received into the pool not receipted (unless work not complete).
- Ensuring all WIP andOPOsremain under 90 days in age
- Supporting weekly WIP classification (includingOOC) and review
- Support with monthend reconciliations (e.g.
- Identifyand help drive implementation of savings opportunities to ensure customer and GWS financial savings targets are maximised.
- Goods receipting (both materials & supplier invoices), processing supplier invoices and resolving related queries.
- Comprehensive spend tracking
- Drive high quality financial performance to influenceP&Lresult.
- Liaising with the clientregardingpayment of invoices
- Liaise with Ops Team for data from attendance planner
- Timesheet & expense processing
- Good basic education to GCSE (or equivalent standard), which will include an English andMathsqualification.?
- Education to A-Level/HNCstandard would be beneficial
- Very proficient in the use of Outlook, Word, Excel,Accessand?PowerPoint. Excel skills to include basic functions, vlookups, etc.
- Experience of using Dynamics, Concept, Maximo.
- Mustdemonstratea strong senseof customerfocus, andpromote a sense of team spirit and good morale within the office.
- Reliable, able to complete work within requiredtime frameand manage own deadline requirements.?
- Calm manner able to work under pressure and against rapidly changing demands and priorities.?
- Able to work as part of a multidisciplinary team, providing support to other areas of the business on occasions, asrequired.
- Experience of a similar customer facing role in a mediumsized business.?
- Welldeveloped communication skills enabling the individual to work with Senior Managers, clients, suppliers, and staff of all levels and abilities.?
- Excellent customer service experience
- Must be detail conscious,accurateand methodical in approach.?
- Strong organizational and communication skills?
- Able to work systematically and useowninitiative.?
- Able to work on more than one task at any given time.?
- Mustdemonstratestrong interpersonal skills and be able to work as part of a team as well as independently.
-
Contract Support
2 days ago
CBRE Leeds, United KingdomCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Glo ...
-
Contract Support
1 week ago
CBRE Leeds, United KingdomPosted- 27-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Customer Service- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern Ireland- CBRE is the global leader in real estate services and leverages the indu ...
-
Contract Support
1 week ago
Mercer Ritchie Ltd Leeds, United KingdomA Contract Support/ Helpdesk Operator position has arisen in a Global Property Management Firm located in over 40 locations across the world boasting and annual turnover of C£1.4bn. · The Role: · You will be responsible for logging faults, and subsequently arranging for service e ...
-
Contract Support
1 day ago
CBRE Leeds, United KingdomPosted- 19-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Customer Service, Facilities Management- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern IrelandCBRE is the global leader in real estate services a ...
-
Finance Contract Support
1 week ago
CBRE Leeds, United KingdomPosted- 14-Mar-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Administrative- Location(s)- Bradford - England - United Kingdom of Great Britain and Northern Ireland, Leeds - England - United Kingdom of Great Britain and Northern Irel ...
-
Contract Support Administrator
50 minutes ago
OCU Leeds, United KingdomWe are currently recruiting for a Contract Support Administrator to join the team in our Leeds Depot. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face. A Contract support Administrator should understand the v ...
-
Facilities Contract Support
2 days ago
Preston Recruitment Ltd Leeds, United Kingdom**Facilities Contract Support Administrator - Facilities Management - Leeds City Centre** · Your new employer is a market leading Facilities Management service provider who have a high-profile portfolio of commercial properties across the world. Offering a large scope of progress ...
-
Contract Support Administrator
6 days ago
HVAC FM Leeds, United Kingdom**Job Title: Contract Support** · **Location: Leeds - LS9** · **Salary: Up to £25,000** · **Role Type: Hybrid - x1 day office based / 4 days home based** · **Holidays: Bank Holidays** · **The company: -** · You will be working for one of the largest Facilities Maintenance Compani ...
-
Finance Contract Support
1 week ago
CBRE Leeds, United KingdomPosted- 11-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Administrative, Customer Service- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern IrelandCBRE is the global leader in real estate services and ...
-
Lead Contract Support
4 days ago
HVAC FM Leeds, United Kingdom**Job Title: Lead Contract Support** · **Location: Leeds** · **Salary: Up to £33,000 - Dependant on experience** · **Hours: Mon-Fri - 8am - 5pm** · **Holidays: Bank Holidays** · The company: · - You will be working for one of the largest Facilities Maintenance Companies in the Wo ...
-
Finance Contract Support
53 minutes ago
CBRE Leeds, United KingdomCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Glo ...
-
Dcs Contract Support
6 days ago
CBRE Leeds, United KingdomPosted- 18-Jan-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern Ireland**Job Title: Contract Support, Data Centre Solutions** · **Location: York, United Kingdom** ...
-
Contract Support Administrator
1 day ago
OCU Group Leeds, United KingdomWe are currently recruiting for a Contract Support Administrator to join the team in our Leeds Depot. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face. A Contract support Administrator should understand the v ...
-
Gateway Centralised Contract Support
2 days ago
CBRE Leeds, United KingdomPosted- 16-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Facilities Management, Legal- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern Ireland**Company Profile** · - CBRE is the global leader in real esta ...
-
Lead Finance Contract Support
1 week ago
CBRE Leeds, United Kingdom**Job Title**: Lead Finance Contract Support · **Reports to**: Business Unit Leader / Finance Contract Manager · **Location**: Leeds, UK · **Job Purpose**: · Lead the Finance Contract Support Team to effectively deliver the management of the 'lifecycle of a work order' through co ...
-
Contract Support
1 week ago
CBRE Doncaster, United KingdomPosted- 10-May-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland- CBRE is the global leader in real estate services and leverages the industry's most po ...
-
Contract Support
1 week ago
CBRE Doncaster, United KingdomPosted- 22-Nov-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland- CBRE is the global leader in real estate services and leverages the industry's mos ...
-
Contract Support
1 week ago
CBRE Doncaster, United Kingdom**Company Profile** · CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real es ...
-
Contract Support
51 minutes ago
CBRE Doncaster, United KingdomPosted- 31-Jan-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Customer Service, Engineering/Maintenance- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland**Company Profile** · CBRE is the global ...
-
Contract Support
2 days ago
CBRE Doncaster, United KingdomPosted- 15-Mar-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Doncaster - England - United Kingdom of Great Britain and Northern Ireland- CBRE is the global leader in real estate services and leverages the industry's most po ...
Lead Finance Contract Support - Leeds, United Kingdom - CBRE
Description
Lead Finance Contract SupportJob ID
161729
Posted
11-Apr-2024
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Accounting/Finance
Location(s)
Leeds - England - United Kingdom of Great Britain and Northern Ireland
Company Profile
CBRE is the global leader in real estate services andleveragesthe industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.
Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees andoperatein 48 countries.Job Title:
Finance Contract Support
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting aFinanceContract Support to join our team.
The main feature of this role will be to provide exceptional customer service and business supportin order tocontribute to the continued growth and success of the Business Unit.
Understanding,anticipatingand delivering to customer needs, achieving results within quality and time constraints.Responsible for the management of the 'lifecycle of a work order',ensuring work orders are logged, escalated,closedand billed in line with SLAs, and our commercial and contractual requirements.
RESPONSIBILITIES?Contract
PERSON SPECIFICATION