- JLR specific certifications
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Apprentice Environmental Advisor
1 day ago
Skanska London, United Kingdom**General information**: · **City/town**: · - London**Job field**: · - Construction**External closing date**: · - Wednesday, May 1, 2024**Type of contract**: · - Permanent**ID**: · - 3583**Description and requirements**: · **Apprentice Environmental Advisor - London - 2024** · Jo ...
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Apprentice Retail Parts Advisor
2 days ago
Mercedes-Benz Apprentice Programme London, United Kingdom**Retail (Parts) Advisor Apprentice** · The role of a Retail (Parts) Advisor Apprentice is diverse. You'll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers. You'll learn skills in managing stock, merchandising, forecasti ...
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Apprentice Bmw Parts Advisor
6 days ago
Stephen James (Automotive) Ltd London, United Kingdom**BMW Aftersales Customer Service (Parts Advisor) Apprenticeship - Stephen James BMWWoolwich** · We are currently recruiting for an Aftersales Customer Service (Parts Advisor) Apprentice at Stephen James BMW Woolwch. The successful applicant will have the opportunity to work with ...
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Apprentice Customer Service Advisor
1 week ago
Raytheon Professional Services London, United KingdomAs an Apprentice Service Advisor you will provide essential support and customer service to your customers both internal and external to your Dealership. This role would be ideal for anyone who has a passion for Honda, its products and wants a career in a fast paced, customer foc ...
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Apprentice Health and Safety Advisor
1 week ago
Sir Robert McAlpine Ltd London, United KingdomThis is a great opportunity for an enthusiastic individual to join our London Health Safety and WellbeingTeam delivering the requirements of our clients relative to our company HSE strategy, · **Why join us?** · Across the country, you'll ?nd iconic landmarks built by Sir Robert ...
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starting off London, United KingdomMy client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and · Southeast. · They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team. · They p ...
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starting off London, United KingdomMy client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and Southeast. · They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team. · They pri ...
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Starting Off London, United KingdomMy client is an established but expanding courier business based in south-east London with an additional six offices in the Midlands and Southeast. · They are currently looking for an Operations and Customer Service Advisor Apprentice to join their busy logistics team. · They pri ...
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Bmw/mini Aftersales Parts Advisor Apprentice
1 week ago
BMW Group Academy London, United Kingdom**BMW/MINI Aftersales Parts Advisor Apprentice - Park Lane Battersea BMW** · We are currently recruiting for an Aftersales Parts Advisor Apprentice for **Park Lane Battersea BMW**. The successful applicant will have the opportunity to work with one of the world's most prestigious ...
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Advisor Apprentice
1 day ago
University of Hertfordshire Hatfield, United Kingdom**Post Title**: Advisor Apprentice (Student Enquiries and Enrolment Team)**SBU/Department**:Academic Registry / Student Administration Service (SAS)**FTE**: 1.0 FTE (working 37 hours per week)**Duration of Contract**: Permanent**Salary**: Starting at UH3 £22,681pa increasing to U ...
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Trans City Skoda Parts Advisor Apprentice
1 week ago
ŠKODA Apprenticeships London, United KingdomŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills ...
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Apprentice Parts Advisor
1 week ago
Marshall Motor Group Croydon, United Kingdom**Apprentice Parts Advisor - Marshall SKODA Croydon**: · Job description · Start your career in the exciting and rewarding automotive industry. · **The Role** · We are seeking an Apprentice Vehicle Technician to join our SKODA dealership in Croydon to provide assistance to our ve ...
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mgr London, United KingdomWe have a fantastic opportunity to join our Tax Team as a Graduate Trainee/Apprentice Tax Advisor. This means you will be gaining 3 qualifications. ACA/CTA and a Level 7 Apprenticeship. · This is a very challenging role giving exposure to both personal and corporation tax over a ...
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Apprentice Parts Advisor
1 day ago
Stellantis &You Croydon, United Kingdom**This role is based at our Stellantis &You Croydon Dealership: 15 Progress Way, Croydon CR0 4XD** · The role of a Vehicle Parts Advisor is to provide each and every one of our customers with consistently high levels of service within the Parts Department. · This exciting apprent ...
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Apprentice Parts Advisor
2 days ago
Group 1 Automotive UK Coulsdon, United Kingdom**Group**_1 _**Automotive** · Apprentice Parts Advisor · Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? · If the answer is yes to the above then we want to hear from you Our Kia Dea ...
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Recruitment Advisor Apprentice
1 week ago
MetaGedu Greenford, United KingdomOpportunity information · Salary £18000 per year · Duration 18 months · Advert closing date 10/02/2023 · Description · The role of Recruitment Advisor is to provide a highly professional and efficient customer service by receiving calls promptly and efficiently, identifying the c ...
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Apprentice Customer Service Advisor
1 day ago
Stephen James Automotive Limited Woolwich, United Kingdom**Apprentice Customer Service Advisor** · We are currently recruiting for an Aftersales Customer Service (Service Advisor) Apprentice. · The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufactur ...
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Apprentice Customer Service Advisor
1 week ago
Stephen James (Automotive) Ltd Bromley, United Kingdom**Customer Service Advisor** · The successful applicant will have the opportunity to work with one of the world's most prestigious and technologically advanced car manufacturers. There are very few Customer Service Apprenticeships in the motor industry and the BMW programme is re ...
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Apprentice Parts Advisor
4 days ago
Apprenticeship Central Hoddesdon, United KingdomWe are recruiting an Apprentice Parts Advisor. · A Parts Advisor is a key member of the team is responsible for the smooth running of the parts department, supporting the efficient effective supply of parts to the workshop. · A Parts Advisor: · - Confidently is the first and last ...
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Parts Advisor Apprentice
1 week ago
Citygate Automotive Slough, United Kingdom**About Us** · Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passe ...
JLR Customer Service Advisor Apprentice - United Kingdom - Success at School
Description
JLR Customer Service Advisor Apprentice - Barretts JLR Ashford
JLR Customer Service Advisor Apprentice - Barretts JLR Ashford
JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world's leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world's premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans. We are looking for people who share our passion to join our highly successful retail apprenticeship programme.
The JLR Customer Service Advisor Apprenticeship
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor. But what does a Customer Service Advisor do?
A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations. Some of the duties include:
· Interpreting customer concerns and comments and liaising with Service Technicians.
· Booking/scheduling vehicle services.
· Liaisingwith customers about any additional work required.
· Estimating time and costs associated with repairs.
· Responding to customer requests.
· Tracking the vehicle through the workshop.
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.
Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location.
Training Provided
As well as employment in our retailer, you will be given the training and support you need to develop both personally and professionally.
Using a combination of classroom-based training, e-learning, practical training, and application of learning, you will be guided by your trainers and personal mentor along the road to success.
This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way.
(England)
On successful completion of the one year programme, you will receive the following:
On successful completion of the 15 month programme, you will receive the following:
· Level 2 / 5 Customer Service Apprenticeship
· JLR specific certifications
Scottish and Welsh training groups are subject to minimum numbers signed up on a course. Please speak to your recruitment advisor for further information.
Desired skills
As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task.
Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
· A willingness to learn
· Quality focus
· Personal responsibility and resilience
· Problem solving
Minimum entry requirements
GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and two other subjects are required.
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A – C or above in English, Maths and either a Science or Technical subject.
'Equivalent' grades include:
· BTEC first diplomas and certificates
· Functional Skills Level 2
· Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Future Prospects
There are lots of opportunities to develop your career within our expanding retail network. Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship.
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification.Embedded within your training are the JLR global training materials. This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path.
Further notes
We understand the importance of diversity and inclusion. We welcome applications from all backgrounds, especially underrepresented groups such as female applicants or applicants from ethnic minorities.
Please do not contact the retailer. Inspiro Learning are the main point of contact for this vacancy and carry out the full recruitment service for the JLR network. Approaching the retailer directly will not always help your application.
Due to the high number of applications, we cannot provide a timescale on when you are likely to receive a response. As most of our roles are recruited for on an ongoing basis, we will contact you if you are successful at progressing to the next step. It is not possible for us to contact every applicant individually. If you have not heard back on a specific vacancy but find another opportunity that is of interest to you, we welcome an additional application.
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