- 28 days annual leave including bank holidays
- Employee Ownership Trust
- Onsite parking
- Enrolment to NEST pension
- Retail/Leisure/Holiday and travel discounts
- Placing orders for maintenance, repair and building contracts including processing of associated invoices and maintaining a contractor database.
- Reactive Maintenance – To receive and process repair requests from are homes and housing tenants, instructing and placing orders to contractors or arranging surveyor's visits as appropriate. Obtaining quotes for works and equipment purchases.
- Direct Labour – Monitoring of Direct Labour works orders and material purchases
- Provision of secretarial support to Building Surveyors and the department generally, including compiling contract documentation, typing reports and analysing spend
- Management approved contractors list
- Processing of maintenance works and purchasing invoices.
- Daily use of Microsoft Office package including, word, excel as well as bespoke Maintenance and Finance software.
- Assist in the management of the "Life Cycle" process in respect of obtaining approvals, placing orders and maintaining records.
- Purchasing – Receiving requisitions, sourcing and selection of products, agreeing prices, placing orders and processing associated invoices. Identification of new suppliers and the setting up of accounts.
- Tenants – Receiving and resolving tenant queries. Liaison with Housing Officer on tenancy issues.
- Record keeping – Reviewing, maintaining and up-dating compliance spread sheets including the Gas and Electrical service database.
- Liaison and administration in respect of care home maintenance enquiries.
- Occasional provision of cover to office reception
- Liaising with Local authorities and utility providers in respect of new tenancies.
- Assist in the delivery and retention the various ISO accreditations.
- Participate in the management of the head office through miscellaneous tasks as required.
- Co-ordinate the re-sales process in respect of Extra Care flats including liaising with Solicitors, Finance Department, Buyers and Sellers.
- Assist in the management of the waste collection process in respect of the care homes.
- Provide support and administrative support to other departments as required.
- Answering, screening and forwarding incoming calls.
- Any other duties as required by the Director of Property Management.
- At all times to provide excellent customer service over the telephone or in person to both internal and external clients and to work to the highest standards.
- To develop and maintain close and effective working relationships with colleagues across the organisation.
- Experience in organising and managing administrative tasks in an office environment
- A good level education with strong numeracy and literacy skills
- Competence in using Microsoft Word, Excel, PowerPoint and Outlook
- The ability to effectively prioritise and manage a busy workload
- Experience in working in a telephone help desk environment
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Property Administrator - Wales, United Kingdom - Shaw Healthcare
Description
Shaw healthcare are currently recruiting for an Administrator to join our property department based in our head office in St Mellons, Cardiff.
Hours – 37.5 Hours per week – Monday-Friday (Hybrid working once induction has been completed)
Salary - £24,050.95
Benefits
To assist in the provision of an effective secretarial, management and maintenance service to the Shaw Organisation, i.e. Shaw healthcare (Group) Ltd - Approximately 65 care homes and care related facilities including supported living properties and general needs housing portfolio of 288 houses
Relationships
Essential Criteria
