- Manage customer relations, acting as IDEMIA's primary point of contact and ensuring customer satisfaction while identifying new opportunities.
- Coordinate with customers to ensure their compliance with obligations, enabling IDEMIA to execute project tasks effectively.
- Lead IDEMIA's program team, providing direction and support to achieve program objectives while also ensuring compliance with customer requirements.
- Provide vision and direction to internal and external stakeholders, including key partners and suppliers, to ensure alignment with program goals.
- Monitor program performance through KPIs, conduct risk management activities, and collaborate with technical project managers to identify and address issues or risks.
- Manage the Program Profit and Loss, forecast revenue and invoicing, and reinforce adherence to contract terms and conditions.
- A proven experience managing large and complex technical programs.
- A technical IT background within a system integration environment.
- A desire to face customers, identify and upsell business opportunities.
- Experience in the aviation industry.
- Managed the financial side of the project.
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Program Director - Bristol, United Kingdom - IDEMIA
Description
Our Business Unit
IDEMIA Public Security is one of the leading global providers of biometric solutions that facilitate and secure movements, access, and protection.
Position: Program Director
We are seeking a Program Director to play a pivotal role in our Travel & Transport business line. In this exciting leadership position, you will spearhead the strategic direction and execution of a multitude of programs, driving growth and success for IDEMIA's cutting-edge travel and transport solutions implemented in collaboration with government entities. The future Program Director will own the success of a large-scale government program from start to finish, ensuring it meets all goals and delivers exceptional results.
Responsibilities:
Requirements for Success:
You will guarantee your success if you have:
Please note that for this role, you must hold UK HO SC clearance to be eligible.
About IDEMIA:
Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel, and protect public places – at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.
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