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Chesterfield

    Care Team Support - Chesterfield, United Kingdom - Home Instead

    Home Instead
    Home Instead Chesterfield, United Kingdom

    6 days ago

    Home Instead background
    Full time
    Description

    Job Description

    The Care Team Support performs a variety of administrative and care duties. The Care Team Support is expected to answer telephone calls, complete administrative duties, provide care for Clients as required and supports with a variety of tasks to provide the highest quality service to Clients.

    The Role

  • Support Care Professionals in their day-to-day role
  • Provide quality introductions and support with medication.
  • Provide care for Clients as required.
  • Provide support to the Care Director and the Care Team in all aspects of the business.
  • Being part of the On-Call Rota
  • Answer telephones calls in a polite professional manner, passing on clear messages and actioning messages where appropriate.
  • Establish and maintain effective working relationships.
  • Maintain and uphold company standards and ethos.
  • Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

    • Person Specification

  • Able to demonstrate dedication and ownership to complete allocated work tasks.
  • Good clear telephone manner with excellent written and oral communication skills
  • Good planning, time management and organisational skills with attention to detail.
  • Goal Orientated and an ability to cope within a fast-changing environment.
  • Smart, professional appearance

    • Qualifications

    Additional Information

    Essentials:

  • Must have clear DBS (Disclosure and Barring Service).
  • Driving licence and use of a car on a daily basis
  • Must have experience in office administration. Good understanding of all Microsoft office programs (i.e., Word, Excel, Outlook etc.) and using a variety of technology.

    • The Care Team Support works 5 out of 7 days on a rota system which will include some weekend and evening work.

    Salary: £23,000 per annum plus additional on call payment

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

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