- Answering incoming calls and dealing with queries and/or logging breakdowns
- Customer service including managing expectations.
- Actioning and updating customer specific portals where appropriate.
- Adding jobs to engineer planners and managing their workload.
- Raising order numbers and issuing jobs to sub-contractors where appropriate
- Reviewing and processing jobs once engineers have returned information from their visits on bespoke system.
- Issuing quotes for chargeable work and following up with customers until either approved or cancelled.
- Ordering components where no engineer involvement is required.
- Monitoring the planner board to ensure no jobs have been missed and that sub-contractor paperwork is requested where applicable.
- Any other work within reasonable requirements of the companyIf you feel you have the relevant experience for this role then please don't hesitate to a apply
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Go-To Outsourcing Redditch, United Kingdom**SERVICE CONTROLLER ROLE AVAILABLE** · **39 hours per week · - Friday finish at 11:30am** · **Job Summary** · Responsible for logging breakdowns, allocating jobs to engineers and third parties, quoting chargeable work, completing jobs once returned to the office by the engineer ...
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Path Recruitment Nuneaton, United KingdomLocation · Nuneaton- Discipline: · - Commercial Vehicles, Plant Hire, Tool Hire, Powered Access, Builders Merchants, Agricultural, Traffic Management, Fleet Management, Heavy Plant, Construction Plant- Associated job titles: · - Service Controller, Service Coordinator, Senior Par ...
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Service Controller
2 days ago
Jobsworth Recruitment Solutions LTD Redditch, United Kingdom Permanent, Full timeJob Title: Service Controller · Contract: Permanent · Working Hours: Monday – Friday, 39 hours · Salary: £ £24000 · Location: Redditch · Jobsworth Recruitment are currently looking for a Service Controller to work for a long-standing Forklift dealer based in Redditch. · Your prim ...
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Marshall Group Tamworth, United Kingdom. · An excellent opportunity has arisen for a Transport Service Controller to work at our new state of the art service depot in Tamworth. · This position would suit an administrator looking to progress their career as well as an experienced transport service controller. · You wil ...
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JC Payne UK Ltd Aldridge, United Kingdom**Job Summary** · You will provide an efficient and effective breakdown and maintenance service to keep all our customers tail lift and ancillary equipment legal and on the road. · - Ensure all legal inspection are planned well within the allocated timeframe. · - To be the first ...
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Jobsworth Recruitment Solutions LTD Redditch, Worcestershire, United KingdomJob Title: Service Controller · Contract: Permanent · Working Hours: Monday - Friday, 39 hours · Jobsworth Recruitment are currently looking for a Service Controller to work for a long-standing Forklift dealer based in Redditch. · Your primary role will be to ensure the efficient ...
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Finning (UK) Ltd Cannock, United KingdomCompany: · Finning (UK) Ltd · Number of Openings: · 1 · Worker Type: · Temporary · Position Overview: · Working on the HS2 rail project, leading a team of 6-8 site based engineers in and around the Banbury area although other locations are encouraged to apply. · **Job Description ...
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West Midlands Ambulance Service University NHS Foundation Trust Birmingham, United KingdomOperate communications and information systems to receive and make calls to/from patients, commissioners, healthcare professionals and WMAS operational staff taking patient demographics and a full presenting history. Inputting details of bookings by telephone/fax/electronically f ...
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RM CONTRACTORS LTD Redditch, United Kingdom**Experienced Hire Desk Controller** · - Redditch_ · **Opportunity** · This is a great time to join RM Contractors as we continue to grow in a very competitive industry. · You will be a core asset to the plant team and maintain the day-to-day hire desk as a lead hire desk control ...
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Tradechoice Distribution Limited Redditch, United Kingdom Full timeWe are TradeChoice Carpet & FlooringWe pride ourselves on our commitment, respect, integrity, trust, teamwork, fun · We are advocates for diversity and inclusivity, and mental health and wellbeing · We are devoted to the growth and development, retention and motivation of our peo ...
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RM CONTRACTORS LTD Redditch, United Kingdom**Experienced Hire Desk Controller** · - Redditch_ · **Opportunity** · This is a great time to join RM Contractors as we continue to grow in a very competitive industry. · You will be a core asset to the plant team and maintain the day-to-day hire desk as a lead hire desk control ...
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Zeus Personnel Ltd Redditch, United Kingdom**Zeus Personnel** are pleased to be recruiting for a **Hire Controller** for our prestigious construction client in **Redditch, Worcestershire**. · You will maintain the day-to-day hire desk as a lead hire desk controller, working within a small team under the Plant and Asset Ma ...
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Springmasters Ltd Redditch, United KingdomCredit Controller | Redditch (Lakeside Industrial Estate) | Springmasters · Springmasters Ltd is a manufacturer and stockist of springs and is one of Europe's leading organisations in the Spring industry. We are now recruiting for a Credit Controller to join our Accounts Departme ...
Service Controller - Redditch, United Kingdom - Jobsworth Recruitment Solutions LTD
Description
Job Title:
Service ControllerContract: Permanent
Working Hours:
Monday – Friday, 39 hoursSalary: £ £24000Location: RedditchJobsworth Recruitment are currently looking for a Service Controller to work for a long-standing Forklift dealer based in Redditch.
Your primary role will be to ensure the efficient operations of the Service Department and its Engineers.You will promptly and effectively resolve customer breakdowns, by logging breakdowns, allocating jobs to engineers/third parties to get these resolved quickly and maintaining a high levels of customer satisfaction.
Key Responsibilities of the Service Controller:
Service Controller professionals in Redditch
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William Randall
Customer focused facilities manager with cat B project management experience my recent work experi ...