- Work with the Directors to agree business objectives and long-term goals.
- Plan and monitor the day to day running of the restoration business to ensure smooth progress.
- Design and implement KPI's and other business objectives for all teams. Provide monthly MI that shows key indicators such as performance, progression, quality and capacity within the office and field.
- Support and implement any projects and/or systems changes that will support growth in the business and efficiency across the team.
- Work with all supporting systems for the clients to deliver correct services.
- Closely liaise with management team to enable end to end co-ordination, resource allocation and customer satisfaction.
- Perform HR duties such as recruiting and organisation of training of staff as well as disciplinary processes in place for employees.
- Regularly evaluate the efficiency of business procedures according to the business objectives and where required apply improvements. Ensure that the teams are utilising all tools and systems to the best of their ability to all claims to be managed and action in a timely manner.
- Review financial key performance indicators and look at ways to improve the process to ensure that all claims are priced correctly and profitable.
- Manage and operate within client SLAs
- Revise and/or formulate policies and promote their implementation.
- Ensure that the company runs with legality and conformity to established regulations.
- Proven work experience as Operations Manager or similar role.
- Excellent organisational and management skills
- Outstanding communication and people management skills
- Experience in restoration and/or insurance industry.
- Knowledge of industry's legal rules and guidelines
- Working knowledge of data analysis and performance/operation metrics
- Familiarity with MS Office and various business software
-
Operations Manager
1 day ago
Zenith People LTD Nottingham, United KingdomZenith People are working with our client who have an exciting future ahead and are recruiting for an experienced Operations Manager on a permanent basis. We are looking for applicants based in Nottingham to carry out the following tasks: · - Assist the Contracts Managers with th ...
-
Operations Manager
3 days ago
Distinct Recruitment Nottingham, United KingdomHave you got experience as a Operations/Production Manager in an SME environment? Do you have knowledge of technical component manufacturing/engineering? · A manufacturing business in Nottingham is on the lookout for an Operations Manager to join the team as a result of a rapidly ...
-
Administration and Operations Manager
4 days ago
Brevere Group Nottingham, United KingdomDue to continued growth and success in delivering bespoke Wealth management solutions to HNW clients, this award winning IFA firm seeks an accomplished Administration and Operations Manager to join their team. · Applications are invited from dynamic individuals who have a track r ...
-
Traffic Management Operative
1 week ago
East Midlands Traffic Management Ltd Nottingham, United Kingdom**Traffic Management Operative** · **Overview**: · East Midlands Traffic Management Ltd is currently seeking 3x motivated, energetic individuals to join our growing team. The role of the Traffic Management Operative is to deploy and dismantle traffic management solutions to our c ...
-
Traffic Management Operative
1 week ago
East Midlands Traffic Management Ltd Nottingham, United Kingdom**Traffic Management Operative** · **Overview**: · East Midlands Traffic Management Ltd is currently seeking 3x motivated, energetic individuals to join our growing team. The role of the Traffic Management Operative is to deploy and dismantle traffic management solutions to our c ...
-
Sales Operations Manager
1 day ago
Ardour Solutions Nottingham, United Kingdom_Our client is a long established and recognised market leader within UK & Europe. _As part of their continued success and growth ambitions they are looking to appoint an inspirational and commercially focussed Sales Operations Manager to drive the business forward. _ · - Reporti ...
-
Picker / Waste Management Operative
3 days ago
Senior Salmon Ltd Calverton, United KingdomSenior Salmon are currently recruiting for pickers to work at their recycling plant in Calverton. · Working Hours are night Sunday to Thursday 10pm - 6.30am or days and afternoon rotating 6am - 2:30pm / 2pm - 10:30pm · Duties will include; · - Receive, sort, and place waste into ...
-
Operations Manager
1 week ago
Collins King & Associates Limited Derby, United Kingdom Full timeWe are currently recruiting for an experienced Food & Beverage Operations Manager for an independently owned gastro-pub group with 10 locations in the Derbyshire area. · Our client is looking to appoint an experienced, financially astute, Food & Beverage Operations Manager, to r ...
-
Operations Manager
1 week ago
Optima UK Inc Ltd Leicester, United Kingdom**Leicester** · **Permanent** · **Full time role with flexible working available** · **£35,000 - £40,000 pa** · **Benefits: 30 days holiday (including bank holidays), pension scheme, on site car parking and flexible working.** · We are recruiting an experienced Operations Manager ...
-
Operations Manager
3 hours ago
North Oak Recruitment Ltd Leicestershire, United Kingdom**Operations Manager - Wealth Management** · **Leicestershire (Job ref AL office based** · **Salary £55,000 - £60,000 dep on exp + benefits** · **PLEASE KINDLY NOTE THAT PREVIOUS EXPERIENCE WITHIN WEALTH MANAGEMENT IS REQUIRED FOR THIS POSITION** · My client provides bespoke Fina ...
-
Operations Manager
1 week ago
Office Angels Leicester, United KingdomThe successful Operations Manager will set and deliver the operational management strategy, objectives and KPI's for all activities by providing effective strategic operational direction, governance including oversight and building excellent internal andexternal stakeholder relat ...
-
Operations Manager
2 days ago
Thorn Baker Estates Facilities & Maintenance Grassmoor, United Kingdom**New Permanent Opportunity - Operations Manager - Chesterfield - Up to £50,000** · Are you an Operations Manager with superb leadership skills within the social housing sector? Then this could be the role for you. If you are based in the Chesterfield area and are looking to join ...
-
Operations Manager
1 week ago
ER Recruitment Limited Staveley, United Kingdom**Operations Manager** · **Staveley** · **C£65,000p.a. + car/car allowance, bonus & excellent benefits** · - Are you an experienced Operations Manager with an eye for improvements and efficiencies? · - Do you desire a busy role with several key departments for the business under ...
-
Operations Manager
2 weeks ago
MHR Nottingham, United KingdomAs a family-owned business our people are central to our success, and following years of organic, consecutive growth, we're looking for people who share our core values of sustainability, trust, collaboration, and innovation to drive us forwards. · Software never stays the same a ...
-
Operations Manager
2 weeks ago
VIP MANAGEMENT SOLUTIONS LIMITED Nottingham, United KingdomSalary between £40K - £45K subject to experienceAt VIP Management Solutions Ltd we are part of the DisasterCare Platinum Network aiding in the restoration of domestic and commercial properties and contents items within, returning these back to their pre-loss conditions, as well a ...
-
Operations Manager
1 week ago
Express Recruitment Nottingham, United KingdomExpress Recruitment are proud to be working with a reputable client who operate within the Financial Services sector. Our client is looking to recruit an experienced Operations Manager to support with a range of tasks including underwriting, team management and more.The successfu ...
-
Operations Manager
4 days ago
Wales Medicines Strategy Group Nottingham, United Kingdom Part timeMain area Additional Professional Scientific and Technical Grade Band 8a Contract Permanent Hours Full time - 37.Employer Nottingham University Hospitals NHS Trust Employer type NHS Site City Campus - NUH Town Nottingham Salary £50,952 - £57,349 per annum Salary period Yearly Clo ...
-
Operations Manager
1 week ago
Hospitality Staffing UK Nottingham, United KingdomJob Description: · Operations Manager, 4 star global branded hotel, 150+ bedrooms, busy M&E along with Restaurant, Lounge and bar. Opportunity to work with a renowned GM and great development opportunities. 30 days holiday, discounted stays throughout the brand · Renowned in the ...
-
Operations Manager
5 days ago
Aspens Services Nottingham, United Kingdom Full timeSummary · About us: · Aspens Services Ltd is a market leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what's on trend in the food world, we encourage creativity and excitement in our kitche ...
-
Operations Manager
5 days ago
Balfour Beatty Nottingham, United Kingdom PermanentAbout the role · Our work matters to millions. Itll matter to you too. Join our Rail UK team as an Operations Manager and you'll be a big part of fascinating, complex, varied and meaningful work. · Role Purpose: · To coordinate all aspects of Route Delivery including staff, ...
Operations Manager - Nottingham, United Kingdom - VIP MANAGEMENT SOLUTIONS LIMITED
Description
Salary between £40K - £45K subject to experience
At VIP Management Solutions Ltd we are part of the DisasterCare Platinum Network aiding in the restoration of domestic and commercial properties and contents items within, returning these back to their pre-loss conditions, as well as to aid insured customers back into their homes as soon as possible following escapes of water, fire/smoke damage or flooding.
The Operations Manager will be responsible to organise and oversee the daily operations of our restoration, administration, and content divisions. You will be an excellent leader who can discover the most efficient ways to run the business to facilities long term success.
This is a hands-on role, and the successful candidate will need to manage the day to day running of the restoration business and manage the performance and engagement of the teams ensuing that they are providing excellent customer service whilst producing the right business outcome.
Responsibilities
Requirements and Qualifications