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    Operations Manager - Nottingham, United Kingdom - Balfour Beatty

    Balfour Beatty
    Balfour Beatty Nottingham, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    About the role

    Our work matters to millions. Itll matter to you too. Join our Rail UK team as an Operations Manager and you'll be a big part of fascinating, complex, varied and meaningful work.

    Role Purpose:

  • To coordinate all aspects of Route Delivery including staff, customer and OTP issues to ensure successful completion of works within specified routes.
  • Responsible for the day to day management of a team of OTP driver/ operators.

    • What you'll be doing

    As an Operations Manager , your main responsibilities are as follows:

  • Responsible and accountable for safe Route delivery in accordance with customer requirements
  • Responsible for ensuring all plant within the designated route is kept to high standards
  • Act as a liaison for on site customers
  • Ensure that all members of the on track machine crew are fit for duty when booking on
  • Working closely with the Engineering team to ensure all plant is maintained to exceptional standards
  • Lead, mentor and coach all members of your team to ensure that they are achieving and maintaining performance KPI's set out by yourself in line with business and area targets
  • Communicate on a weekly basis with machine crews to ensure all safety, performance and operational issues are briefed and understood
  • Engage employees and promote a positive, safe work environment
  • Manage all HR issues within your area to include attendance and disciplinary issues
  • Working with the planning function to ensure that you are maximising area driver resources in line with customer and budgetary requirements
  • Manage the recruitment and implementation of training plans for new staff
  • Working with the training function to ensure all staff has up to date competence
  • Expert in Accident/incident investigation and management
  • Report writing and follow up
  • Ensure that all staff are compliant and aware of their health and safety responsibilities within the work place
  • Working closely with the Business Unit Manager to implement and develop customer service improvement plans within your area
  • Working with the Planning Team and Business Unit Manager to ensure area financial targets are achieved
  • Ensuring all staff receive monthly business and safety briefs in line with company process
  • Managing workload to an auditable standard
  • Take informed but decisive action to resolve risks and issues that jeopardise our ability to meet our clients requirements
  • Working with the Business Unit Manager to implement robust plans to control and reduce cost where necessary

    • Who we're looking for

    The following qualities and experience are essential:

  • A strong understanding of railway practices
  • Demonstrable management experience within rail or similar industry
  • Strong communication and interpersonal skills
  • Have experience of working closely within a unionised environment
  • Experience with conflict management
  • Be able to work well within a pressurised environment
  • Computer literate
  • Hold a full UK driving licence
  • Excellent analytical and report writing skills

    • The following qualities and experience are desirable:

  • Have a good awareness of railway health and safety requirements, particularly as they relate to train operations
  • Experience of managing Train Drivers (management of route cards, competence and driver standards)
  • Project management experience

    • Why work for us

    Day in, day out, our teams deliver amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on.

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