Trade Support - London, United Kingdom - ABN Amro

Description

At a glance

The Global Execution Services (GES), Functional Support Analyst will report to the GES, Functional Support Manager/Global Support Co-ordinator.

Context of the Job :

• GES is a department which services clients access to global derivatives, equities, commodities and FX markets to complement the clearing services of ABN AMRO Clearing Bank N.V.; (This is not a IT Support or IT Developer role).

• GES clients include Professional Trading Groups (HFT, Market Makers & Day Trading Proprietary Trading Groups), Corporate Hedgers, Funds & Institutional clients;

• GES has a dependency and strong working relationship with the following departments: Risk, Compliance, Commercial Support, Relationship Management and IT;

• GES provides the following products/services to its clients: Direct Market Access, Sponsored Access, Member Hosting;

• GES is a complex department due to governance and controls that need to be in place to protect the market infrastructure from disorderly markets. This is made more complex by the fragmentation of trading venues and competitive nature of the DMA & Automated Trading Industry. A comprehensive knowledge of supporting Trading Technologies, trading software and proficiency in financial exchange GUI's is essential for this role.

The mission is to provide a service that clients use to access global derivative, securities, commodities and FX markets using the memberships of ABN AMRO, or where they access markets via infrastructure provided by ABN AMRO. This also includes facilitating access to markets where ABN AMRO does not carry membership, i.e. via 3rd party broker relationships.

Purpose of the job:

Provide support to traders' using the ABN AMRO GES infrastructure to trade. To set-up new clients on the trading systems, administer trading limits on the systems, and perform daily and monthly duties around the functional administration of the GES systems, clients and department.

Your job

• Provide support for ABN AMRO Clearing Clients.

• Ensure smooth running of the trading systems, have regular contact with the ISV's Exchanges, other ABN staff and Traders.

• Monitor platforms and engage in kill switch activities.

• Set up new traders and remove old traders from the trading systems, enabling accounts, and connecting trading keys, passwords to exchanges to allow for traders to go live, or be restricted as required.

• Vendor testing and documentation of test results.

• Make functional administrative changes that need to be made to the systems on a day to day basis.

• Work with all GES global teams – participate in cross training and knowledge sharing activities.

• Administer risk limits in AACB trading systems and exchange GUIs.

• Handle customer complaints in an effective and productive manner, and prepare a lessons learnt document.

• Work with ISV's over bugs and required enhancements.

• Promote new GES business and build good relationships with existing clients.

• Keep Risk department informed of any information that would help them in performing their duties.

• Manage Day to Day activities in line with existing Level 1 risk and Controls

• Client on-boarding to be delivered within agreed deadlines

Occasional activities

• Oversee trading activities in the event of ABN AMRO or Exchange downtime.

• Produce accurate billing for clients of GES on a monthly basis.

• Ensure good communication between GES Department and Compliance on any related issues.

• Working with our clearing departments on exchange upgrades

Your working environment

ABN AMRO is an enterprising bank with a primary focus on Northwest Europe. We serve clients in the retail, private banking and corporate banking sectors. We are also present internationally in a number of specialist activities, such as Corporate and Commercial Banking, Asset Based Finance and Clearing.

At ABN AMRO we have a clear purpose: Banking for better, for generations to come. The shift towards sustainability is one of the most important challenges of our time. Supporting our clients at times that matter has always been our role and our responsibility. Together, we aim high and work towards lasting relationships that are relevant and responsible, both now and in the future. We want to be the bank that leads the way.

Our strategy goes far beyond financial value: we want to accelerate the transition to sustainability. We do this by supporting and advising our clients in order to facilitate their sustainability shift. Our commitment to clients, employees, investors and society calls for clear direction, focus and dedication.

We concentrate on our three strategic pillars:

• Support our clients transition to sustainability
• Reinvent the customer experience
• Build a future-proof bank

Our strategy requires a culture of working together and permanent learning. It's only with this mindset that we unleash the best in ourselves to deliver a high standard of performance. ABN AMRO's culture is the catalyst for the evolution in which we find ourselves: our people are imaginative, trust each other and do just that little bit extra to help clients.

ABN AMRO UK is part of the Corporate Banking business line and operates the following businesses in the UK:

• Corporate and Institutional Banking which includes Corporate Banking, Clearing, Global Markets - Sales & Trading and Financial Institutions
• Commercial Banking which includes Asset Based Finance and International Desk, which provides transactional banking services

Our business lines are supported by a number of functions such as Risk, Compliance, Legal, IT, Finance (Including Tax), Business Management and Human Resources. We currently employ approx. 380 people in the UK.

Your profile

Required level of education:

• Ideally degree educated, or a strong academic record to at least GCSE and/or A Level standard (including mathematics).

Required experience/skills:

• Experience in a execution and Electronic Trading support support role.

• Ability to communicate with clients, brokers exchanges and internal departments.

• Understanding of Financial Markets including both futures/options and equity markets.

• Understanding of the functionality of trading software (Trading Technologies/ FIX engines)

• Good knowledge of the following exchange GUIs: Eurex C7/T7, CME firmsoft, ICE clearing Admin, Xetra, EEX, LME

• Accuracy and numerically astute.

• Good working knowledge of MS Office

• An awareness of the regulation that impacts automated and DMA trading.

• Knowledge of JIRA

• Basic knowledge of FX trading.

Beneficial skills:

• Tableau

• SQL

What we offer

Joining ABN AMRO means working on meaningful projects. Projects that have an impact on our clients. Working with a wide range of people with different backgrounds, opinions and ideas. In the UK, in the Netherlands or elsewhere in our international network. We offer an environment where you will be challenged on a daily basis - professionally as well as on a personal level - so that you can grow to become the professional you want to be.

We have identified that the following types of flexible working may be suitable for this role in principle. Any requests will be determined in line with our Flexible Working Policy:

Type of Flexible Working Likely to be suitable
Remote Working Yes minimum 3 days per week in the office
Unpaid leave Yes
Other Yes

Interested?

Are you interested? Please apply via the button below.

For more information please contact Niki Champion, Senior Resourcing Partner, ,