- A competitive salary in a growing company committed to our people.
- 29 days holiday incl. bank holidays.
- Holidays increase with length of service.
- Hybrid working.
- Pension contributions.
- Health scheme benefits.
- Life Insurance (3 times salary).
- Employee Assistance Program.
- Bike2Work scheme.
- Free on-site parking.
- To produce detailed handover for internal account managers and to provide ongoing support to customers post roll out.
- To respond to all messages in a professional and timely manner from customers, contractors, and internal teams.
- To resolve customer complaints at first point of contact wherever possible, escalate only where necessary.
- To liaise with sub-contractors to resolve customer queries and complaints whilst maintaining a positive working relationship.
- To ensure effective and accurate scheduling of additional services are completed on time.
- To produce accurate reports for clients on the usage of their waste services within SLA.
- Maintaining internal reporting for the customer service department and internal stakeholders.
- Maintaining the internal CRM tool to ensure all records are accurate.
- Management of your own daily workflow to ensure maximum efficiency and accuracy.
- Contributing to customer service dept KPI s to ensure service levels are met.
- Other duties as required to support the department.
- Have a strong customer service background.
- Have an enthusiastic customer service focus with a determination to resolve customer issues first time.
- Positive and motivated with flexible and adaptable attitude.
- Maintain a high level of knowledge on the services provided by ENVA and the ability to articulate the benefits to customers.
- Excellent written and verbal communication skills and strong telephone manner.
- Ability to be flexible and adapt to changing situations and / or systems.
- Maintaining and building rapport with customers and sub-contractors, understanding their needs, and managing expectations.
- A flexible attitude to the team s work, including a willingness to reprioritise and undertake additional tasks if required.
- Strong PC and technical knowledge and skills with an excellent working knowledge of the Microsoft packages including Word, Excel, and Teams.
-
Delivery Coordinator
1 week ago
Travail Employment Group Ltd Southwell, United KingdomFull Time · Permanent · c£24k · Outskirts of Southwell · Our client a leading manufacturer in their field is looking for an enthusiastic individual to join their friendly team as a Delivery Coordinator, to enter orders and coordinate deliveries. You will be processing order and l ...
-
Service Delivery Coordinator
6 days ago
TribePost Newark-on-Trent, United KingdomService Delivery Coordinator - **Benefits**: · - A competitive salary in a growing company committed to our people. · - 29 days holiday incl. bank holidays. · - Holidays increase with length of service. · - Hybrid working. · - Pension contributions. · - Health scheme benefits. · ...
-
Service Delivery Coordinator
1 week ago
Turner Fox Recruitment Nottingham, United KingdomRole: Service Delivery Coordinator · Salary 25k to 30k Depending on client and experience · Location: North Nottingham · We are currently recruiting for several Service Administrators for expanding clients in North Nottinghamshire · - Managing projects from brief to completion · ...
-
Waste and Delivery Coordinator
3 days ago
SF Group Eastwood, United KingdomSF Recruitment is currently recruiting for a Waste and Delivery Coordinator for an excellent, market leader based in Eastwood. · This is a permanent role, Monday to Friday, 8:30am to 4:15pm, early finish on a Friday, depending on experience the client pay up to £30,000. · For thi ...
-
Service Delivery Coordinator
1 week ago
RedRock Resourcing Chesterfield, United Kingdom Full timeService Delivery Coordinator (Orders) – Manchester – Hybrid – FTC – New · Package - £21,000 + Good Package · A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. · Key ...
-
Service Delivery Coordinator
5 days ago
Enva England Ltd Bilsthorpe, United Kingdom Part timeService Delivery Coordinator · Location: Bilsthorpe, Newark, NG22 8UA, UK · Salary: Competitive + Benefits · Contract: Permanent Contract · Hours: Part time - 20 hours per week · Service Delivery Coordinator - Benefits: · • A competitive salary in a growing company committed to o ...
-
Townscape Heritage Delivery Coordinator
1 week ago
West Lindsey District Council Gainsborough, United Kingdom**Band 9 £34,723 to £36,298 per annum** · **Fixed term until 31st December 2024** · **Full time 37hrs per week** · **Based at the Guildhall, Gainsborough (working in a virtual first environment)** · West Lindsey District Council has an exciting and ambitious plan for Gainsborough ...
-
YMCA Derbyshire Derby, United KingdomWe welcome you to YMCA Derbyshire. · We have been at the heart of the community in Derbyshire since 1847. While the scope of our work has changed considerably over the years, our vision hasn't. Our holistic development in body, mind and spirit and our mission to break down barrie ...
-
Service Delivery Project Coordinator
1 week ago
Primary Care Doncaster Ltd Doncaster, United KingdomPrimary Care Doncaster (PCD) Limited is developing a wide range of support services to ensure good · and effective delivery of its internal services and primary care services across the City of Doncaster. · PCD provides working at scale opportunities and projects and is driven to ...
-
Sports Delivery Coordinator Events
4 days ago
Loughborough University Loughborough, United Kingdom**Full time, open ended** · Loughborough University is the world's best university for sport, and we are recruiting a Sport Delivery Co-ordinator (Events) to drive forward our success. · This is an exciting opportunity to work closely with our Performance Sport programme teams, s ...
-
Service Delivery Coordinator
1 week ago
TurnerFox Recruitment Mansfield, United Kingdom Permanent, Full timeRole: Service Delivery Coordinator · Hours:(phone number removed)pm Mon-Fri · Location: Mansfield (1 day remote working once trained) · We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managin ...
-
Service Delivery Coordinator
2 weeks ago
TURNERFOX RECRUITMENT Mansfield, United KingdomRole: Service Delivery Coordinator · Hours:(phone number removed)pm Mon-Fri · Location: Mansfield (1 day remote working once trained) · We are recruiting for a Service Delivery Coordinator responsible for Campaign and service delivery for a multi-channel Marketing agency managin ...
-
Group Programme Coordinator
1 week ago
Red Snapper recruitment Nottinghamshire, United KingdomReading this could save someone's life - and change yours completely. · Red Snapper Recruitment are working with a Charity who save lives. · But they can only keep doing that with the right people on their team. People like you. · Right now, the charity are recruiting for a Group ...
-
Helpdesk Manager
1 week ago
Fusion People Ltd Nottinghamshire, United Kingdom**Role: Helpdesl Manager / Scheduling Coordinator** · **Location: Nottinghamshire, NG5** · **Salary: £28, ,000** · **Duration: Permanent** · **Duties**: · - Reporting to the Contract Manager and working closely with the Maintenance Manager, Supervisor and the Mobile Engineering t ...
-
Scheduling Coordinator
1 week ago
Fusion People Ltd Nottinghamshire, United Kingdom**Role: Scheduling Coordinator** · **Location: Nottinghamshire, NG5** · **Salary: £28, ,000** · **Duration: Permanent** · **Duties**: · - Reporting to the Contract Manager and working closely with the Maintenance Manager, Supervisor and the Mobile Engineering team the Scheduling ...
-
Nrswa Coordinator
5 days ago
Gallifordtry Nottinghamshire, United KingdomNote for Recruitment Agencies:_ · - We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release._ · - We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queri ...
-
Team Leader
5 days ago
Nottinghamshire Healthcare NHS Foundation Trust Nottinghamshire, United KingdomOur Directorate of Planned and Proactive Care: Community services is seeking a Team Leader to operationally lead to support the Community Cardiorespiratory teams in North Nottinghamshire; Bassetlaw and surrounding localities. · Are you a compassionate leader and wanting to develo ...
-
Service Delivery Coordinator
2 weeks ago
Enva England Newark, Nottinghamshire, United Kingdom Part timeService Delivery Coordinator · Location: Bilsthorpe, Newark, NG22 8UA, UK · Salary: Competitive + Benefits · Contract: Permanent Contract · Hours: Part time - 20 hours per week · Service Delivery Coordinator - Benefits: · A competitive salary in a growing company committed to ou ...
-
Project Coordinator
1 week ago
Veralto Nottinghamshire, United KingdomYou will be an integral part of the Operations team, with the responsibility of managing multiple projects at various stages once handed over from our Sales Team through to successful delivery and installation. You will be working closely with many departments within the business ...
-
Office Team Leader
1 week ago
NHS Property Services Nottinghamshire, United KingdomWe have a great opportunity for a Office Team Leader to join our team based in Ashfield Health and Wellbeing Centre. · The salary on offer is £22,219.72 per annum. (Pro rata for part time hours). · This is permanent part time role, working 30 hours per week. The working pattern i ...
Senior Service Delivery Coordinator - Bilsthorpe, Nottinghamshire, United Kingdom - Enva England Ltd
4 days ago
Description
Service Delivery CoordinatorContract:
Permanent Contract
Hours:
Part time - 20 hours per week
Service Delivery Coordinator - Benefits:
Lifestyle & Leisure Discounts:
Discounts for gym, leisure, cinema, shopping and many more
Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland.
We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team.Service Delivery Coordinator - The Role:
To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction.
Service Delivery Coordinator - Key Responsibilities:Personal Skills:
#
