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    Revenue Cycle Instructional Designer - United Kingdom - Boston Medical Center

    Boston Medical Center
    Boston Medical Center United Kingdom

    1 week ago

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    Description

    Revenue Cycle Instructional Designer & Quality Analyst - Epic page is loaded

    Revenue Cycle Instructional Designer & Quality Analyst - Epic

    Apply locations Remote time type Full time posted on Posted 3 Days Ago job requisition id 33808

    Position: Revenue Cycle Instructional Designer and Quality Analyst - Epic

    Department: PFS Customer Service

    Schedule: Full Time

    At this time we are only considering candidates who are Epic Certified in Cadence, Prelude, or Grand Central .

    JOB REQUIREMENTS

    EDUCATION:

    • Bachelor's degree preferred with an emphasis in finance, public health, quality improvement, or business. Equivalent work experience in Patient Access will also be considered (5 to 7 years of experience).

    CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED :

    • Current Certification preferred or must obtain within 12 months of employment.

    EXPERIENCE:

    • Minimum of 5-7 years hospital patient access experience or similar registration experience.
    • Epic experience preferred.

    KNOWLEDGE AND SKILLS:

    • Sound judgment and critical thinking
    • Strong analytical, verbal and written communication skills, as well as interpersonal and presentation skills
    • Strong PC experience and Microsoft Office: experience required including Access, Excel and PowerPoint, Word skills required.
    • Ability to prioritize and handle multiple tasks
    • Strong organization and follow-through skills
    • Accuracy and attention to detail
    • Strong customer service and interpersonal skills
    • Strong communication skills
    • Must be flexible and able to function within a team
    • Ability to maintain composure in stressful circumstances

    ESSENTIAL RESPONSIBILITIES / DUTIES:

    • Ensure that data-driven performance management and QI programs are designed and implemented in a manner that aligns with the organization's strategy and mission.
    • Monitors the effectiveness of the performance management and quality improvement programs on a timely and an ongoing basis.
    • Reviews and analyzes data to determine issue trends and develops remediation plans and/or workflow resolutions
    • Reviews, updates and documents policies, procedures and subsequent workflows/issue resolution
    • Ensure effective data management for quality improvement projects. Has knowledge of measurement framework, and is responsible for the design, development and implementation of key metrics and data collection tools. Oversees and conducts data analytics and data integrity.
    • Presents metric driven information and workflow opportunities to Patient Access leadership
    • Produces PowerPoint and other electronic media to inform, train, educate and engage team members
    • Develops and maintains positive, collaborative, supportive working relationships with all members of the Patient Access Team
    • Utilizes hospital's cultural beliefs as the basis for decision making and to support the hospital's mission and goals.
    • Other duties as assigned by Quality & Patient Safety Manager or Executive leadership of Quality and Patient Safety. IND123

    Equal Opportunity Employer/Disabled/Veterans

    Our People Working at Boston Medical Center is more than a job. It's a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond.

    BMC's mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

    EEO & Accommodation Statement Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.
    If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to or call to let us know the nature of your request. Requirements Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital. BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

    According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment. To avoid becoming a victim of an employment offer scam, please follow these tips from the FTC: FTC Tips

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