Jobs
>
Glasgow

    Geospatial Product Specialist - Glasgow, United Kingdom - Idox plc

    Idox plc
    Idox plc Glasgow, United Kingdom

    2 hours ago

    Default job background
    Technology / Internet
    Description

    About the role

    We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team.

    Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud delivery for web mapping and pioneering GIS software and data as a service. Using globally leading geospatial technologies, this is a team which is passionate about applying GIS and geospatial data to improve and innovate what our customers do.

    As a Geospatial Product Specialist you will play an important role in providing excellent customer support services for our products. This includes technical support, product development and testing, data management and presales activities. You will help to ensure our key service management commitments are fulfilled to high quality and performance standards.

    This is an exciting opportunity to play a key role in the expansion and use of GIS by our customers, internal and external, as well as contribute to future product and service development. You'll work on your own initiative and bring new ideas to continuously improve what we do.

    You'll find a fast track personal development path and work on leading geospatial solutions that solve real world problems for our customers.

    Please look at our website to get a feel of the contribution you'll be making as part of the Idox team:

    Key responsibilities

    Service Management

    • Provide service desk and technical support services to customers, and assist with the administration of service desk systems
    • Contribute to the delivery of customer Service Level Agreements (SLA) to ensure required quality and performance standards are met
    • Prepare and maintain process documentation in line with our quality policy
    • Responsibilities for performance and mangement reporting with customers
    • Collaborate with customers and users to maintain our customer focused reputation

    Product Support

    • Assist with data management services to support products and customer applications
    • Responsibilities for user acceptance testing of new product developments
    • Support the work to release product updates to customers
    • User engagement and feedback to inform product development
    • Help to maintain product documentation
    • Support the work to onboard new clients to GIS software and data products

    Consultancy

    • Contribute to pre and post sales consultancy in collaboration with colleagues and customers
    • Contribute to geospatial projects within the business and with customers

    Adherence to Idox Information Security policies and protocols.

    To be successful, you'll need to have:

    • Working experience of open source GIS web, desktop and database products
    • Applied knowledge of geospatial data management
    • Experience of providing customer-focused services
    • Strong verbal and written communication skillls
    • Ability to work effectively and efficiently as part of a team
    • Good planning and organisational skills
    • Excellent problem solving and analysis skills
    • Ability to manage your own workload.
    • Ability to generate new ideas and solutions
    • Aptitude for learning and applying new technologies

    Additional desirable qualities:

    • Degree or Technical Qualification in GIS, related discipline or transferable skills
    • 3+ years experience of working as part of a GIS Team
    • Experience of software product support
  • Consult

    Product Specialist

    3 hours ago

    Consult Glasgow, United Kingdom

    Consult are proud to be working with an established family-owned manufacturer of dental products and household name in the industry, our client are leading the market with their wide range of high-quality, innovative products. · Offering a very generous remuneration package and a ...

  • Kura

    Product Support Specialist

    1 day ago

    Kura Glasgow, United Kingdom Full time

    Job Title: Product Support Specialist · Location: Glasgow, UK · Salary: Up to £30,000 DOE · Who we areInisoft are seeking an experienced professional to join the team as a Product Support Specialist. · Inisoft is a market-leading provider of software solutions for contact centres ...

  • IDOX plc

    Geospatial Product Specialist

    1 day ago

    IDOX plc Glasgow, United Kingdom

    **Geospatial Product Specialist** · **Idox Software** · **Home or Office Based (Glasgow or Woking)** · **About the role** · We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product · Support Team. · As a Geospatial Product Specialist yo ...

  • Stryker Corporation

    Product Support Specialist

    3 hours ago

    Stryker Corporation Glasgow, United Kingdom

    **Why join Stryker?**: · Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location s ...

  • EY

    Docusign E-sign and Clm Product Support Specialist

    3 hours ago

    EY Glasgow, United Kingdom

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • On Target Recruitment Ltd

    Product Specialist

    3 hours ago

    On Target Recruitment Ltd Scotland, United Kingdom

    **Product Specialist - Advanced Wound Care** · - Global organisation. · - Grown in the UK considerably over the last few years. · - Market leading product in the Advanced Wound Care arena. · **The Role of the Product Specialist - Advanced Wound Care** · - Main element of the role ...

  • Williams Lea

    Document Production Specialist

    1 day ago

    Williams Lea Alloa, United Kingdom

    Document Processing Specialist · £21,500 (Excellent banding scheme with reviews every 6 months) · Alloa, Scotland (FK10) · - Fulltime - 5 days per week (between Monday-Sunday and between 7am-11pm)_ · A document production specialist's role is to be an effective member of the docu ...

  • Zenergi

    Telecoms Product Specialist

    2 days ago

    Zenergi Linlithgow, United Kingdom

    We at Zenergi never underestimate that our people are what makes us great; we operate as a growing and vibrant family, a rewarding and fun place to work and we are committed to personal development. · In an exciting environment of continuous growth, of customers, employees, regio ...

  • Urgo Medical UK & Ireland

    Product Specialist South

    6 days ago

    Urgo Medical UK & Ireland Glasgow, United Kingdom

    Urgo Medical specialises in the healthcare industry, with the mission of healing people. We develop innovative, evidence-based products that make a difference to the lives of people with wounds: because we care. We are proud of what we do because we see the positive effect our so ...

  • Idox plc

    Geospatial Product Specialist

    6 days ago

    Idox plc Glasgow, United Kingdom

    About the role · We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team. · Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud ...

  • Idox Plc

    Geospatial Product Specialist

    1 week ago

    Idox Plc Glasgow, United Kingdom

    [fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" min_height="" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_column_spacing="" hundred_percent_height_center_con ...

  • Idox plc

    Geospatial Product Specialist

    1 day ago

    Idox plc Glasgow, United Kingdom

    Job Description About the role · We are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team. · Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leadi ...

  • Idox plc

    Geospatial Product Specialist

    6 days ago

    Idox plc Glasgow, United Kingdom

    About the roleWe are looking to recruit a talented and motivated Geospatial Product Specialist to join our Product Support Team. Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud deliver ...

  • Urgo Medical UK & Ireland

    Product Specialist South

    6 days ago

    Urgo Medical UK & Ireland Glasgow, United Kingdom

    Urgo Medical specialises in the healthcare industry, with the mission of healing people. We develop innovative, evidence-based products that make a difference to the lives of people with wounds: because we care. We are proud of what we do because we see the positive effect our so ...

  • Stryker

    Product Support Specialist

    2 hours ago

    Stryker Glasgow, United Kingdom Full time

    Why join Stryker? · We are proud to be named one the World's Best Workplaces and a Best Workplace for Diversity by Fortune Magazine Learn more about our award-winning organization by visiting · Our total rewards package offering includes bonuses, healthcare, insurance benefits, ...

  • Idox plc

    Product Experience Specialist

    6 days ago

    Idox plc Glasgow, United Kingdom

    Formerly known as thinkWhere, our geospatial team are now proud to be part of the Idox Geospatial Division and are at the leading edge of cloud delivery for web mapping and pioneering GIS software and data as a service. Using globally leading geospatial technologies, this is a te ...

  • Idox Plc

    Product Experience Specialist

    1 week ago

    Idox Plc Glasgow, United Kingdom

    fusion_builder_container type="flex" hundred_percent="no" hundred_percent_height="no" min_height="" hundred_percent_height_scroll="no" align_content="stretch" flex_align_items="flex-start" flex_justify_content="flex-start" flex_column_spacing="" hundred_percent_height_center_cont ...

  • Urgo Medical UK & Ireland

    Product Specialist Full Time

    1 week ago

    Urgo Medical UK & Ireland Glasgow, United Kingdom Full time

    Urgo Medical specialises in the healthcare industry, with the mission of healing people. We develop innovative, evidence-based products that make a difference to the lives of people with wounds: because we care. Working as an integral part of matrix team, the Product Specialist w ...

  • Urgo Medical UK & Ireland

    Product Specialist Full Time

    6 days ago

    Urgo Medical UK & Ireland Glasgow, United Kingdom Full time

    Urgo Medical specialises in the healthcare industry, with the mission of healing people. We develop innovative, evidence-based products that make a difference to the lives of people with wounds: because we care. Job summaryWorking as an integral part of matrix team, the Product S ...

  • Mitchell Maguire

    Business Development Manager Building Products

    6 days ago

    Mitchell Maguire Glasgow, United Kingdom Full time

    Business Development Manager – Building Products · Job Title: Business Development Manager – Building Products · Industry Sector: Business Development Executive, Business Development Manager, Account Manager, Groundwork, Brickwork, Wall Ties, Fixings, Fire Stopping, Insulation, ...