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Customer Insights Manager - Birmingham, United Kingdom - Harnham
Description
CUSTOMER INSIGHT MANAGERnEAST BIRMINGHAM (hybrid)nUP TO £55,000 + benefitsnBring your SQL and customer insight skills to support this leading financial services company Being able to work across the business and use data and insights to make changes across the business, this is a great opportunity.
THE COMPANY:
nThis is a leading provider of personal finance and advice across financial services, to be able to best advise their customers and ensure that their clients are well supported, too.
They truly value data and understanding their customers to the best of their ability.nCurrently partnered with some of the largest retailers around the globe, this company's analytics team works to ensure that clients have the right data to inform their decisions and processes.
Your role fits in to supportTHE ROLE:
nYou can expect to be involved in:nmixture of analytics projects and data storytelling to share key insights and actionable recommendationsnstakeholders across the business from around the globe, communicating in a way that works for allnhands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modellingndifferent business problems and how data can help the business
YOUR SKILLS AND EXPERIENCE:
nexperience in a customer insight analytics role, working across similar projects as listed aboventechnical skills in SQL, SAS, and/or Python, as well as a data visualisation tool ideallyncommunications for stakeholder engagement and client management, particularly for sharing insights and technical terms to a non-technical audiencento be involved and an active contributor to technical work, as well as the drive to own projects and lead from the front
BENEFITS:
nsalary up to £55,000npackage including pension, bonus be an influential figure within the business, working with various global stakeholdersnopen and transparent working environment, in a company that's data-driven and values your inputnworking – 2 days a week in the East Birmingham/Solihull office, 3 days flexible
WFH
HOW TO APPLY:
nPlease register your interest for this role by sharing your CV with Alanah Chambers through the 'Apply' button on this page.
Please note:
ncompany is unable to provide sponsorship for this volume of applicants, only successful applicants will be contacted for next steps.
If you don't hear back within 7 days, please take this as you being unsuccessful for the role.
