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Service Manager
2 weeks ago
Domus Recruitment Ltd Manchester, United KingdomDomus are on the lookout for an experienced manager within the Health and Social Care sector to join a national organisation in Disbury as a Service Manager. · You will be responsible for the delivery of high quality and person-centred support to adults with Learning Disabilities ...
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Regional Service Manager
3 weeks ago
Revorec Recruitment Solutions Manchester, United Kingdom Full timeRegional Service Manager - North Of England · Manchester / Yorkshire - Home/Field Based, Flexible location · £50,000-£60,000 + Company vehicle and benefits · Monday - Friday 40 hours · Are you a service manager looking to join an industry leading company going through excellent e ...
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Recovery Service Manager
3 weeks ago
Keybar Ltd T/as Keyman Personnel Manchester, United Kingdom Full timeThe Role and Expectations:We are looking for a caring, dynamic and highly motivated Manager to join our established team in South Manchester. · You must be an accomplished practitioner with management skills and have experience and knowledge of working within the social care sec ...
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Customer Service Manager
2 weeks ago
Page Personnel Secretarial & Business Support Manchester, United KingdomAn opportunity has arisen for a Customer Service Manager to join an e-commerce retail business based in Manchester. The Customer Service Manager will lead and develop the customer service team, ensuring high levels of service. · **Client Details** · Our client, based in Mancheste ...
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Customer Service Manager
3 weeks ago
Page Personnel Secretarial & Business Support Manchester, United KingdomThe Customer Service Manager will play a key role working closely with the sales team, whilst being customer focused to maintain strong relationships with clients, pricing jobs and maximising opportunity for turnover. · **Client Details** · Based in Manchester, this client is a l ...
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Service Desk Manager
3 weeks ago
Simpson Judge Ltd Manchester, United Kingdom**Service Desk Manager** 38-40k · **Hybrid - 3-4 days in the office a week** · **About** · Distribution company looking for a Service Desk Manager with experience either in a similar position or service desk background looking to progress into a senior role. · **Skills and Qualif ...
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Commercial Services Manager
3 weeks ago
Onward Homes Manchester, United Kingdom**About the role** · The post holder will lead and manage the delivery of housing management services to customers living in Onward's portfolio of market rented and rent to buy/rent to home-buy properties. Coordinate and commission service delivery to customers living in neighbou ...
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Customer Service Manager
3 weeks ago
Page Personnel Secretarial & Business Support Manchester, United KingdomBased in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied · **Client Details** · ...
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Building Services Manager
3 weeks ago
Blueprint Recruitment Solutions Manchester, United Kingdom**BUILDING SERVICES MANAGER - MANCHESTER (12 MONTH CONTRACT)** · **Contract Duration**:12 Months · **Contract location**: Manchester, UK · **Determination**: Outside IR35 · **Rate**: Competitive £££ · **Sector**: Building Services · Blueprint Recruitment are working with a fantas ...
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Customer Service Manager
4 weeks ago
Forrest Recruitment Manchester, United Kingdom Full timeCustomer Service Manager Trafford Park £30-£35,000 doe · Working for a leading European manufacturing and retail distribution business based in the heart of Trafford Park · Lead & manage a team of five customer service professionals, with a strong focus on customers, efficiency ...
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Service Management/project Manager
4 days ago
Pearson Carter Greater Manchester, United Kingdom**Service Management/Project Manager - £65,000.** · Pearson Carter are currently working with a great organisation to help find the perfect Azure Service manager/Project Manager, as they grow their IT department. They are in search of a specialist to assist with their Cloud migra ...
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Service Transition Manager
4 days ago
REED Manchester, United Kingdom**A Senior Service Transition Analyst is required for our client based in Manchester, for an initial 6-month contract (potential to extend further). This is a hybrid position, ideally 2 days per week in the office.** · The postholder is required to support the client to ensure th ...
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Cyber Service Manager
1 week ago
Involved Solutions Manchester, United Kingdom**Cyber Service Manager - 12 Month Contract - Government** · **Rate**: £600 per day · **Duration**: 12 Months · **Location**: Remote - Occasional travel to office location · **IR35**: Inside · **The role**: · A leading Central Government Institution are seeking a Cyber Service Ma ...
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Service Management Lead
2 weeks ago
Government Digital Service Manchester, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £61,710 - £71,000- Up to £71,000(National) · - based on capability. The base salary of this grade is £61,710 (National). Offers made above this will be made up with a specialist pay allowance. For more info visit our things y ...
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IT Service Delivery Manager
2 weeks ago
INTEC SELECT LIMITED Manchester, United KingdomService Delivery Manager - £60,000 - £70,000 - Remote Working · Overview: · A global leader in the connected mobility market which is one of the fastest growing sectors in the internet of things industry, they are looking to on board a Service Delivery Manager with a strong techn ...
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Bdm for Managed Services
1 week ago
Digby Morgan Manchester, United Kingdomsummary · - _ manchester, north west_ · - _ £50,000 - £60,000 per year, + Commission_ · - _ permanent_- specialism · - it- sub specialism · - management- reference number · - PR · - job details · Business Development Manager - Managed Services · Manchester - Hybrid · £50K to £60 ...
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Customer Service Manager
2 weeks ago
Page Personnel Secretarial & Business Support Manchester, United KingdomAs a Customer Service Manager you will be responsible for managing and supporting a large team as well as driving forward improvement plans for the team and business. · **Client Details** · Based in Manchester. This client is a not for profit housing association. · **Description* ...
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Customer Service Manager
1 week ago
Page Personnel Secretarial & Business Support Manchester, United KingdomBased in Trafford Park, Machester, The Customer Service Manager will be responsible for planning, coordinating and controlling the activities of the customer service team across the North West region to ensure that the needs of customers are being satisfied · **Client Details** · ...
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Soft Services Manager
2 weeks ago
OCS Group UK Ltd Manchester, United KingdomWe have a vacancy for a Soft Services Manager to join our team based in the Lincoln Building, Manchester M2, working Monday to Friday between 8am and 5pm although this will be flexible to meet the needs of the business · Your main aim will be to supervise operational teams and en ...
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Service Desk Manager
4 days ago
Washington Frank Manchester, United KingdomThe client is a leading manufacturing company looking to expand its team with a Service Desk Manager. · Reporting to the Group Head of IT, you will be a key member of the Group IT team, responsible for the effective provision of IT services. This includes managing the prioritisat ...
Client Service Manager - Manchester, United Kingdom - Bank of New York Mellon Corporation
Description
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology.We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration.
Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself.
As a leading wealth manager, BNY Mellon Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles.
Through a unique service model focused on five Active Wealth practices — Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies — they help clients in the U.S.
and abroad achieve stronger after-tax performance to help maintain their wealth over generations.We're seeking a future team member for the role of Vice President, Client Service Manager I to join our team.
This role can be located in Pittsburgh, PA, and is eligible for a hybrid work arrangement.Play a key role in supporting the private bankers and operational teams with administrative functions to ensure the effectiveness and efficiency of work processes, technologies, and operational excellence methodologies.
The incumbent must have an extensive understanding of service standards and all administrative processes performed within Private Banking to proactively respond to inquiries and requests and keep management apprised of critical issues.
Manages a medium-sized client service team responsible for providing quality client experience on a daily basis. Manage all data security related solutions within Private Banking as well as manage other project activities assigned by the Project Sponsor as neededCoordinates and directs the daily operations of a client service team.
Serve as the Subject Matter Expert (SME) to internal business partners (Audit & Risk, Technology, and Compliance) and will work closely with the Senior Information Risk Officer, System Role Engineers, Global Access Management Operations (GAMO) and Global Technology regarding systems (hardware and software) and system access processes.
Manage the internal document control process for Private Banking by ensuring internal control measures are adhered to and properly enforced, and ensuring strict adherence to regulatory and compliance requirementsRecruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
Responsible for the achievement of team goals and objectives, talent management and supervision of team members. Team supports a selected number of client accounts ranging from moderate to highly complex.Bachelor's degree or the equivalent combination of education and experience is required with an MBA preferred.
~4-5 years of total work experience with at least 0-1 years of management experience preferred.
~ Experience in an operational area and/or client services preferred.
~ Possess strong PC skills with proficiency in Word, PowerPoint, and Excel
Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
~ Best Places to Work for Disability Inclusion , Disability: IN – 100% score
~Human Rights Campaign Foundation, 100% score Corporate Equality Index
~ Forbes Blockchain 50
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.
We provide access to flexible global resources and tools for your life's journey.Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
Minorities/Females/Individuals With Disabilities/Protected Veterans.Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work.
We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.#
