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    1st Line IT Support Analyst - London, United Kingdom - JNC Recruitment Limited

    JNC Recruitment Limited
    JNC Recruitment Limited London, United Kingdom

    Found in: Jooble UK O C2 - 6 days ago

    Default job background
    Description
    IT Service Desk Analyst - £4- 55k p/a + Bens

    A fantastic opportunity has arisen to join a thriving professional services organisation, working within their busy global IT Support function.

    We are specifically looking for candidates that have solid 1st and 2nd line support experience (including VIP support), but have also gained some exposure into 3rd line support too.

    The role will involve troubleshooting incidents within a busy 'live' environment, finding resolutions that fall within best practice and all the time offering exceptional levels of customer service to the wider user base.

    Windows OS 10/11
    Active Directory/Group Policy
    Network troubleshooting

    ITIL
    Must have VIP support experience
    In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business
    #

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