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    Managing Partner, Planning - London, United Kingdom - St Ermin's Hotel Group

    St Ermin's Hotel Group
    St Ermin's Hotel Group London, United Kingdom

    1 week ago

    Default job background
    Description
    We are looking for a Guest Relations Executive to join the team here at St Ermin's Hotel.

    We are a London living wage, Workplace Mental health-chartered Employer and consistently voted as one of the Best Places to Work in Hospitality.

    You will not only support us in delivering breath-taking hospitality to our guests but also to create a workplace that becomes a role model to others.

    Great salary and service charge – The more we make, the more you make
    Range of benefits from Private medical cash plan to discounts in hundreds of outlets for shopping. Worldwide discounts for you, friends, and family in all the Marriott hotel brands.

    Is responsible for the guests' journey, from pre arrival to departure, and for creating WOW moments during their time at the Hotel.

    Can perform all Switchboard and Reception duties and cover when required and instructed in accordance with the need of the business.


    To be familiar with:

    • the hotel's Fire Procedures
    • the hotel's Health & Safety Policy and Procedures
    • the hotel's facilities and outlets
    • the hotel's operation standards and departmental procedures
    To find out more about us, check out our Instagram accounts @sterminshotel and @funloveenergy
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