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Thatcham

    Telecoms / IT First Line Support - Thatcham, Berkshire, United Kingdom - Jago Consultants

    Jago Consultants
    Jago Consultants Thatcham, Berkshire, United Kingdom

    Found in: Jooble UK O C2 - 2 days ago

    Default job background
    Description

    We are working with a VOIP telephone provider who are expanding their team, and are looking for a Helpdesk / Client Services Executive to join them.

    Passionate about delivering top quality service to clients with a desire to be instrumental in the growth of a VoIP telecoms business, you will become a key member in delivering their services.

    Flexible home working will be considered.

    The main purpose of the role is to manage both on-boarding new client projects and the IT helpdesk .

    Within this, Sales Cloud allows us to track accounts, contacts, opportunities and quotes. For on-boarding new clients we utilise a native add-in within Salesforce called Taskray.

    Creation of Taskray on-boarding projects
    Management and progression of on-boarding projects
    Delivering end user technical training either face to face or virtually, over the phone or by e-mail as required

    This role would ideally suit someone with VOIP knowledge, either within a IT Support Desk environment, or with Service Delivery to clients.

    Monday to Friday 8am – 4:30pm
    Consent * By submitting this form you agree to our privacy policy. Register your details with us by completing our online form and attach a copy of your curriculum vitae. Really listened to my wants/needs and will definitely recommend to my friends/colleagues" Unit 7 Parklands Business Centre 44 Chartwell Road Lancing West Sussex BN15 8UE #J-18808-Ljbffr

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