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    Information Technology Support Engineer - Barnsley, United Kingdom - Universal Components UK Ltd

    Universal Components UK Ltd
    Universal Components UK Ltd Barnsley, United Kingdom

    2 weeks ago

    Default job background
    Manufacturing / Mechanical
    Description

    Job Overview

    And exciting opportunity has arisen for a passionate and ambitious individual to join our company.

    This role reports directly into the IT Manager, creating a small team to support an ever-growing business

    Benefits

    • Additional leave
    • Company pension
    • Life insurance
    • On-site gym
    • On-site parking

    Responsibilities

    • Providing deskside support which will include solving and closing tickets
    • Assisting with onsite hardware support and mobile devices
    • Infrastructure maintenance
    • Maintaining operating systems ensuring they are up to date and patched
    • Hosting IT workshops with internal staff
    • IT procurement and printer/photocopiers maintenance
    • General administration and data processing to include auditing equipment and keeping asset register updated

    Qualifications

    • A natural passion for IT
    • Good communication skills (Written and over the telephone)
    • A team player
    • Ability to work independently
    • Good time and task management skills
    • Organised individual with a very good attention to detail
    • Problem solving & trouble shooting
    • Willingness to learn
    • Windows 11
    • Windows Server 2016+
    • SQL Server 17+
    • Active Directory
    • Group Policy
    • Networking – routers and switching
    • Face to face and remote telephone support
    • Microsoft 365 and accompanying suite of client applications
    • The benefits of a 'security best practice' focused mind-set
    • Fault finding PCs, Laptops, printers, desk phones
    • MDM – mobile fleet setup and management
    • Documentation, internal and end-user focused
    • At least 1-2 years in a similar role

    Desirable, but not essential

    • Microsoft Intune and Autopilot
    • Experience of VOIP Phone system technologies
    • Subnetting/VLAN understanding
    • HTML/CSS
    • PHP
    • An understanding of API technologies

    Schedule

    • Day shift
    • Monday to Friday

    Supplemental pay types

    • Yearly bonus

    Education

    • GCSE or equivalent (preferred)

    This position offers a competitive salary based on experience and qualifications. If you are keen to develop your skills within a friendly business, then this is the role for you

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