- Customer services experience, either face to face or over the phone
- Excellent customer service skills, including the ability to learn how to respond to complex customer queries
- Organised and able to work on own initiative when required
- Basic computer skills
- Empathy towards our clients' needs
- A keenness to make a career in the financial services industry
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Financial Customer Services Associate
2 days ago
DST Systems Burnley, United KingdomOverview · Are you passionate about customer service? Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can. · Known within the business as Client Services Voice, the Call Centre is ...
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Customer Service Associate
1 week ago
ALDERMORE BANK PLC Manchester, United KingdomThe role of Customer Service Associate is really important to us. Working in a small team of 8 handling inbound and outbound calls to customers, the Customer Service Associates support the SME Savings Teams by enabling the smooth day to day functioning ofthe operation. You'll del ...
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Customer Service Associate
1 week ago
Aldermore Bank PLC Manchester, United Kingdom**Now is your chance** · The role of Customer Service Associate is really important to us. Working in a small team of 8 handling inbound and outbound calls to customers, the Customer Service Associates support the SME Savings Teams by enabling the smooth day to day functioning of ...
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Customer Service Associate
2 days ago
Oodle Finance Manchester, United Kingdom**Customer Service Associate** - **Hybrid Working - Manchester or Oxford** · Oodle are growing our Customer Service team and are looking for 8 new Oodlers to join our Team in Oxford or Manchester · **What are our Perks & Benefits?** · - Performance bonus (% dependent upon departm ...
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Client Services Associate
3 days ago
Resource Solutions. Eccles, United KingdomResource Solutions. Eccles, United KingdomPosted 9 hours ago Hybrid Permanent Negotiable · - Client Services Associate Manchester £26,000 - £39,000 depending on experience Our client is opening an office in the Landmark Building at St Peter's Square dedicated to continuing their ...
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Resident Services Associate
3 days ago
Clifton Gray Salford, United KingdomOur client is a highly successful Build to Rent operator, with a reputation for luxury living and 5-star customer service. Due to continuous business growth, they have an exciting opportunity for a highly motivated resident services associate to work within their dynamic team, ba ...
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Resident Services Associate
18 hours ago
Nexus Recruitment Manchester, United KingdomNexus Recruitment are working with an award winning Build to Rent operator who are looking for a Resident Services Associate to ensure the smooth running of a prime building in Manchester. Providing high-end customer service at all times, you will be supporting residents from mov ...
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Resident Services Associate
1 week ago
Ambitious Group Salford, United Kingdom**Residential Services Associate - Manchester** · This an exciting opportunity to play a pivotal role at an award-winning FTSE 250 property company Being the largest registered "landlord" in the country, this very successful but still growing business promote diversity within the ...
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Resident Services Associate
1 week ago
Ambitious Group Leeds, United Kingdom**Resident Services Associate · - Leeds - Up to £25,000** · This an extremely rare opportunity to assist with the management one of the most exclusive residential buildings in Leeds, which is owned and managed by an award-winning FTSE 250 property company · As the Resident Servic ...
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Resident Services Associate
4 days ago
Ambitious Group Manchester, United Kingdom**Residential Services Associate - Manchester** · This an exciting opportunity to play a pivotal role at an award-winning FTSE 250 property company Being the largest registered "landlord" in the country, this very successful but still growing business promote diversity within the ...
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Business Services Associate
4 days ago
Circle Health Group Stockport, United Kingdom**Business Services Associate** · **Circle Business Services - Stockport** · **Bank shifts** · **Competitive** · **Circle Health Group are proud to be recognised as one of the UK's 25 best big companies to work for and one of the 10 best companies to work for in the health and so ...
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Customer Service Associate
18 hours ago
Milliken and Company Wigan, United KingdomPrimary purpose of the position · Reporting to the Customer Service Team Leader, the Customer Service Co-ordinator is to act as the initial and primary point of contact for all aspects of service and customer care. Responsible for overseeing a customer order from point of enquiry ...
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Resident Services Associate
1 week ago
ONE PROPERTY RECRUITMENT LTD Leeds, United KingdomOne Property Recruitment are seeking a Resident Services Associate for one of the leading Build to Rent managing agents based in Manchester. You will be managing one of the most well established and successful developments in the area, so a passion for customer service and the de ...
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Customer Services Associate
4 days ago
Candover Green Manchester, United KingdomCustomer Service Associate (fixed term contract) · Manchester · I working with one of the leading recycling & waste management providers in the UK, a part of one of the biggest paper manufactures in Europe. · The purpose of this role will be leading their customer experience from ...
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Customer Service Associate
18 hours ago
Platinum Financial Recruitment Manchester, United Kingdom**LOCATION** · **Manchester** · **SALARY** · **£ £24000** · **JOB TYPE** · **Permanent** · **REF** · **AW2311-13_ ** · **Customer Service Associate** · **£24,000 basic plus huge internal progression** · **Salford Quays, Full time** · **8:00am - 4:00pm hours** · I am confident in ...
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Customer Service Associate
1 week ago
Raisin Manchester, United KingdomAbout Raisin US · , based in New York City, was launched in 2019 to bring the Raisin value proposition to the United States. Our team is composed of passionate individuals striving to break down barriers to savings and investments for our customers and bank partners. · Team · Joi ...
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Repair Services Associate
1 week ago
Zebra Technologies Preston, United Kingdom**Remote Work: No** · **Overview**: · At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. · We are a community of changemakers, innovators and doers who come together to deliver a p ...
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Customer Service Associate
1 week ago
VervLife Salford, United Kingdom**About the role**: · Based at The Anchorage, You will be responsible for ensuring a high standard of customer service with a focus on community and resident wellbeing. With an eye for detail, it will be your responsibility to ensure that there is a seamless customer journey, wit ...
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Resident Services Associate
1 week ago
ONE PROPERTY RECRUITMENT LTD Leeds, United KingdomOne Property Recruitment are seeking a Resident Services Associate in the Leeds area. This is a site based role focused on customer service and lettings. Our client is a Leading Operator in the Build to Rent Sector, an industry that has taken over and changed the rental market fo ...
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Resident Services Associate
1 week ago
Ambitious Group Manchester, United Kingdom**Residential Services Associate - Manchester** · This an exciting opportunity to play a pivotal role at an award-winning FTSE 250 property company Being the largest registered "landlord" in the country, this very successful but still growing business promote diversity within the ...
Customer Services Associate - Burnley, United Kingdom - SS&C Technologies Holdings
Description
Job Description
Our call handlers are responsible for answering incoming telephone queries form a wide variety of callers such as clients, IFAs (Independent Financial Advisors), investors and other financial institutions. You will accept account servicing questions on the phone and action the appropriate response, whether to request investigations, give portfolio valuations or update customer account details.
Within this role you will gain understanding of the processes and procedures across many different areas of the business and be able to exhibit understanding of the different investment products we work with, such as ISAs, Unit Trusts, Investment Trusts and OEICs.
We provide a comprehensive training course, which can last up to 12 weeks, and is a mix of classroom-based and on the phone training. This will provide you with all the support & learning you need to be able to excel in this role.
Ideal Candidate
Whether you have experience working in bars & restaurants, hotels, clubs or cinemas, we value above all else the level of customer service you're able to afford our customers, be that experience face to face, or over the phone.
The ideal candidate
We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring diversity of perspective to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.
All offers of employment at SS&C are subject to background verification checks, including 5 year employment history, proof of eligibility to work in the UK, proof of address, credit check and criminal record check. The accuracy of all information you submit as part of your application is vital and may be used as part of the background checking process should you be successful.