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Ict Support Engineer
1 week ago
CV Screen Hampshire, United Kingdom**ICT Support Engineer · Hampshire · Salary up to £26,000 + Benefits + Career Growth Opportunites** · **WHO WILL YOU JOIN?** · You will join a fantastic IT Support Company who provide support to organisations in Hampshire, London and the North West of England. The company were es ...
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3rd Line Support Engineer
2 weeks ago
ITECCO Hampshire, United Kingdom**3rd Line Support Engineer · - £53k (DOE) · - Hampshire · - Hybrid.** · My client is a real employee investor. They provide all materials to gain multiple certifications including Microsoft, Cisco, and Sonicwall to name a few. · **Experience required/ Desirable**: · - Prior expe ...
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2nd Line Support Engineer
1 week ago
ITECCO Hampshire, United Kingdom**INTERVIEWING THIS WEEK, DON'T MISS OUT** · **Role: 2nd Line Support Engineer** · **Location: Southampton, Hampshire (Hybrid)** · **Salary: up to £35,000 DOE** · **Don't miss out** · **Do you have a passion for delivering high-end customer service? This is the perfect role for y ...
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2nd Line Support Engineer
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ITECCO Hampshire, United Kingdom**?NEW VACANCY, INTERVIEWING THIS WEEK?** · **Role: 2nd Line Support Engineer - Citrix** · **Location: Southampton, Hampshire (Hybrid)** · **Salary: up to £35,000 DOE** · **Don't miss out** · **?? ?? · NOW is your time to join one of the biggest names in the legal sector** · My f ...
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Deskside Engineer-mac Support
2 weeks ago
Akkodis Hampshire, United Kingdom**Job Role:Deskside Engineer - Whiteley Hampshire ** · **Job Type: Contract** · **Rate: 240 GBP Per Day Inside IR35** · **Location: Whiteley Hampshire, UK (Onsite)** · Apple macOS Management - Must have experience of supporting MAC and Windows OS and devices. Provide ongoing tech ...
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2nd Line Support Engineer
1 week ago
Apache Associates Winchester, United Kingdom**2nd Line Support Engineer** · **Are you DV STRAP Cleared and an experienced 2nd Line Support Engineer? Then read as we need you NOW** · **_Location: Hampshire _ _(Travel to other locations may be required)_** · Are you looking for a career in IT that will provide training and s ...
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2nd Line Support Engineer
1 week ago
Apache Associates Winchester, United Kingdom**2nd Line Support Engineer** · **Hampshire** · **Daily Rate £210** · **Required: DV Cleared, 2nd Line Support, Windows servers, VMWare** · Our client who is a large technical organisation, are looking to grow their team and require a 2nd Line Support Engineer. Are you looking to ...
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2nd Line Support Engineer
3 days ago
ITECCO Hampshire, United Kingdom**?INTERVIEWING THIS WEEK, DON'T MISS OUT?** · **Role: 2nd Line Support Engineer** · **Location: Southampton, Hampshire (Hybrid)** · **Salary: up to £35,000 DOE** · **Don't miss out** · **?? ??** · **Do you have a passion for delivering high-end customer service? This is the perf ...
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2nd Line Support Engineer
4 days ago
ITECCO Hampshire, United Kingdom**? ? BRAND NEW OPPORTUNITY? ?** · **APPLY today or contact me directly** · **Role: 2nd Line Support Engineer** · **Location: Basingstoke, Hampshire** · **Salary: up to £33,000 DOE** · **?? ?? · Are you ready to progress into the next stage of your IT career? Keep reading · **An ...
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3rd Line Support Network Engineer
1 week ago
Apache Associates Winchester, United Kingdom**3rd Line Support Network Engineer (DV Strap Cleared)** · **£400 per day** · **Are you a DV Strap Cleared 3rd Line Support Network Engineer**? Then read on as we need you · **Location: Hampshire (Travel to other locations may be required)** · Global company requires a DV Strap C ...
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Deskside Engineer- Mac Os/ Mac Support
1 week ago
Akkodis Hampshire, United Kingdom**Role · - Deskside Engineer with experience on MAC/ MacOS/Mac Support** · **Contract · - 4 Months** · **Rate · - 241 GBP Per day inside ir35** · **Location · - Whiteley in Hampshire** · **Apple macOS Management -** Must have experience of supporting MAC and Windows OS and device ...
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Project Support Engineer
3 weeks ago
Shorterm Group Eastleigh, United KingdomJob title: Project Support Engineer · Job location: Eastleigh · Hourly rate: £27.06 PAYE / £34.70 Umbrella · Shifts: Flexible 24/7 - Days / Nights & Weekends. · Hours per week: 50 hours a week · Duration: On-going contract · Start date: ASAP · Disciplines considered: Rolling Stoc ...
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IT Support Engineer
1 week ago
Deerfoot IT Resources Ltd Southampton, United KingdomDo you have IT support experience, and are you seeking a new job in Southampton? Our client is looking for a full-time IT Support Engineer, and the role comes with a salary of up to £28k and an attractive benefits package. · As a flexible IT Support Engineer, you will support fro ...
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Support Engineer
1 week ago
Nigel Frank International Southampton, United KingdomI am seeking a highly skilled and customer-focused Support Engineer with expertise in Microsoft technologies to join our client. As a Support Engineer, you will play a crucial role in providing technical assistance, troubleshooting complex issues, and ensuring the smooth operatio ...
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IT Support Engineer
3 weeks ago
Circle Recruitment Southampton, United KingdomIT Support Engineer - 2nd line - Citrix - Southampton · IT Desktop Support Engineer / IT Support Engineer with strong 2nd line IT support experience including Citrix, Azure AD, and MS365, is required by a leading company in Southampton · Experience required: · - Strong experience ...
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Ict Support Engineer
13 hours ago
CV Screen Eastleigh, United Kingdom**ICT Support Engineer · Eastleigh · Salary up to £30,000 + Benefits + Career Growth Opportunites** · **WHO WILL YOU JOIN?** · You will join a fantastic IT Support Company who provide support to organisations in Hampshire, London and the North West of England. The company were es ...
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IT Support Engineer
2 weeks ago
Edison Hill Search Southampton, United Kingdom**IT Support Engineer · Southampton, Hampshire · **Salary**: £35,000** · Our client is a small, well-established, growing IT MSP based on the outskirts of Southampton, Hants area. · They have an exciting opportunity for a motivated IT Support Engineer with 4 plus years of experie ...
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IT Support Engineer
3 weeks ago
STR Group Limited Fareham, United Kingdom**IT Support Engineer - Fareham (On-site) - £22,000 to £32,000** · We have an exciting opportunity for an individual in IT Support looking for their next step · We are searching for an IT Support Engineer to join our expanding team of Engineers to support various different compan ...
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Support Engineer
3 weeks ago
Deerfoot IT Resources Ltd Fareham, United KingdomDeerfoot IT Recruitment is helping a market-leading developer and supplier of mission-critical solutions to the public sector find a full-time Support Engineer for their team in Fareham. This IT role comes with a salary of £25,000-30,000 and a additionalshift allowance and onsite ...
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Supportability Engineer
2 weeks ago
Atlas Recruitment Group Portsmouth, United Kingdom**Supportability Engineer** · **Hybrid working - at either Portsmouth, Scotstoun or Filton** · **Salary: competitive** · **Permanent position** · The Atlas Recruitment Group are currently recruiting for a Supportability Engineer (Logistics Support Analysis) to join an established ...
Information Technology Support Engineer - Winchester, Hampshire, United Kingdom - Phoenix47
2 weeks ago
Description
Phoenix47 is an IT infrastructure consultancy company.With a large network of consultants we have a unique approach, sharing our vast industry knowledge and expertise that drive operational efficiency of software applications and IT infrastructure.
Areas of specialty include Cloud Strategy, IT Security, Datacentres, Applications and Networks.Phoenix47 designs winning strategies by harnessing the power of the new digital economy. We deliver value and performance through our expert innovation, information insight and business transformation. Our delivery methodology is extremely flexible allowing customers to benefit from both fixed price and shared-risk engagements.
This is a superb opportunity to join a fast-growing SME Hampshire-based IT services provider.
The company is growing and can offer an excellent opportunity for candidates that are looking for a role that will expand their IT skills, whilst offering training opportunities and support from a great team.
Key ResponsibilitiesTo provide triage, first and some second line support, and escalation of helpdesk tickets to our customer base, working to specific SLAsTo provide incident management & stakeholder-facing communication for customers as required (with the expectation of leading a multi-manned P1 Bridge Line).To provide basic remote support and change management assistance to our customer base.
To manage and monitor call queues ensuring adherence to customer SLAs.To handle monitoring alerts following defined KB processes.
Ensure that all case-related documentation is clear, concise, and updated in the Helpdesk ticketing system.
Ensure that customers are updated continuously on the status of their issues.
Assist with basic building security and management when starting or finishing outside of core business hoursThe ideal candidate should have prior experience of technical support and some of the computing technologies as set out below.
But we would be surprised if you had all of this, so even if you only have some, you should still come and talk to usSkill Set:You should have a good understanding of networking, TCP/IP, and internet technologies.
You should have good knowledge of Microsoft O/S, with Linux as an advantage.
You should be passionate about IT with a constant desire to learn and advance knowledge.
You should be able to work under pressure and the ability to multitask.
You should possess excellent customer service and communication skills as well as a logical and methodical approach to troubleshooting.
You should be flexible in your work attitudes, be prepared to contribute, and be self-motivated when it comes to personal development and training.
You should have a good telephone manner, good analytical and problem-solving skills, ability to learn quickly, and cross-apply knowledge.You should enjoy working with customers and callers, and take pleasure & pride in resolving their issues, however frustrating it can be at timesWe are looking for good personalities who are passionate about technology and want to share long-term in a good fun working environment where they can make a difference and enjoy the results.
Comfortable with shift work