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    IT Change - Birmingham, United Kingdom - Jumar Solutions Ltd

    Jumar Solutions Ltd
    Jumar Solutions Ltd Birmingham, United Kingdom

    2 weeks ago

    Default job background
    Full time
    Description

    IT Change & Configuration Manager

    Full-time Permanent

    Location: Birmingham/Remote working

    The starting salary is impressive and comes with company perks including pension and private medical cover.

    Start: Candidates must be available by mid-June 1014 at the latest - those who can start immediately would be ideal.

    An experienced, UK-based ITIL certified IT Change & Configuration Manager is needed for this fantastic opportunity to work in our prominent global client's growing IT services division as they diversify their range of services.

    Role purpose:

    • This is a dual operational position within the IT Service Management team.
    • The role encompasses various responsibilities, with a crucial emphasis on the ITIL Change and Configuration Management processes for success.
    • To assist the IT Change & Configuration Management function in mitigating risks, enhancing implementations, documenting CI's, and facilitating smooth system changes.

    Experience required:

    • Substantial and recent experience in an IT Change & Configuration Manager role.
    • Familiarity with helpdesk ticketing systems (ITSM tools).
    • Proficiency in ITSM tools is vital - experience with ServiceNow or HALO is a must.
    • ITIL Foundation certification.
    • Comprehensive understanding of IT Applications/Infrastructure.
    • Experience in CMDB Data modeling and reporting.
    • Strong focus on customer service, effective communication, teamwork, and interpersonal aptitude.
    • Keen attention to detail and the ability to handle multiple priorities and stakeholders in a dynamic environment.
    • Readiness to engage in ongoing learning and training programs.
    • Demonstrated success in managing ITIL processes in medium to large organizations.

    If you are keen on this opportunity and wish to apply, please reach out to us for your application.

    We are proud to partner with socially responsible clients who prioritize diversity, inclusion, and actively address social disparities. Together, we can significantly contribute to fostering a fairer and more inclusive society. Join us in our mission to build a diverse and inclusive workforce.


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