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    IT Support Technician - Colchester, United Kingdom - East Suffolk and North Essex NHS Foundation Trust

    East Suffolk and North Essex NHS Foundation Trust
    East Suffolk and North Essex NHS Foundation Trust Colchester, United Kingdom

    1 month ago

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    Full time
    Description

    Job overview

    An exciting opportunity has arisen to be a part of the busy Dermatology department based at Colchester Hospital. You will be working closely with the Medical Teams, Nursing Team, Outpatients Department, and other hospitals.

    This is a key role within the Department. We are looking for a dynamic and enthusiastic team player to integrate with the current team and provide
    an efficient and effective secretarial service and to cover theatre bookings.

    You will support the provision of an efficient and comprehensive secretarial support service to the Consultants and medical staff.

    Main duties of the job

    To maintain a high standard of secretarial service to meet the needs of the clinical team within the Dermatology Department, ensuring that accurate and up to date typing of clinic letters and correspondence is achieved through digital dictation / audio.

    You will be required to deal with queries from patients, GPs and other medical teams regarding patient care.

    Working for our organisation

    One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients' own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

    Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

    Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

    To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

    If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

    Find out about living and working with us -

    Detailed job description and main responsibilities

    For full details of the responsibilities and duties of this role please see the attached job description.

    Person specification

    Experience

    Essential criteria

  • Good clerical / secretarial / admin background, proven experience.
  • Microsoft Office applications including Word, Powerpoint, Excel and IT skills
  • Work involving contact with members of the public.

    • Desirable criteria

  • Lorenzo experience
  • NHS experience

    • Qualifications

    Essential criteria

  • GCSE grade 5/C or equivalent in English and Maths
  • Further higher education

    • Desirable criteria

  • NVQ level 3 in administration/secretarial or equivalent experience

    • Knowledge

    Essential criteria

  • Ability to maintain confidentiality at all times
  • Good keyboard skills

    • Desirable criteria

  • Knowledge of NHS policies
  • Medical terminology

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