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    Pre-Operative Assessment Booking Clerk - Hereford, United Kingdom - Wye Valley NHS Trust

    Wye Valley NHS Trust
    Wye Valley NHS Trust Hereford, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    To provide administrative support to the clerical and clinical staff in the Pre-Operative Assessment Unit. The successful candidate will be expected to cross-cover their administrative colleagues during periods of absence.

    The main administrative functions of this role include general ward clerk duties, arranging pre-op appointments for patients and supporting the departments with administrative duties/requirements.

    Main duties of the job

  • To provide a clerical service to the Pre-operative Assessment Unit - undertaking work-related correspondence, photocopying, filing, retrieval of documents and patient case notes, ward clerking duties, according to the requirements of the service.
  • To provide advice and information on outpatient appointments and clinic arrangements. Communicate all relevant information to patients and ensure that they receive adequate notice of their appointments and any subsequent amendments
  • Develop the ability to use the required electronic systems for correspondence, recording, retrieval and maintenance of information, as and when required.
  • To liaise closely with the surgical medical secretaries regarding daily and weekly Pre-Op Assessment capacity and escalate any concerns to the Pre-op Pathway Navigator.
  • To book Pre-Op assessments for patients in accordance with the National RTT targets and in line with the surgical bookings of patients.

    • About us

    Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

    Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

    We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.

    More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

    We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

    Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

    Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right the time.

    Job description

    Job responsibilities

    To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

    Person Specification

    Education & Qualifications

    Essential

  • Good General Education

    • Desirable

  • Word processing / typing qualification or equivalent experience

    • Skills, Knowledge & Abilities

    Essential

  • Willingness to learn and develop new skills

    • Desirable

  • Demonstrate an ability to effectively communicate both verbally and in writing to a range of people
  • Fluency and numerical ability

    • Experience

    Desirable

  • Good interpersonal skills
  • Previous administration and clerical experience or equivalent
  • Experience of working in a team
  • Experience of using IT
  • Previous experience of dealing with the public

    • Personal Attributes

    Essential

  • Ability to work well under pressure
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