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    Support Officer - United Kingdom - A2Dominion Housing Group Ltd

    A2Dominion Housing Group Ltd
    A2Dominion Housing Group Ltd United Kingdom

    2 weeks ago

    Default job background
    Part time
    Description
    Surrey - Pilgrim Project (Guildford, Woking and Waverley)
    Permanent, 35 hours (Monday - Friday 9am - 5pm)

    Join Us - Are you dedicated to creating a positive living experience for individuals in supported housing? A2Dominion Specialised Housing is looking for a Support Officer to contribute to our community-focused efforts.

    At A2Dominion Supported services we are transforming our services to being person-centred within a psychologically informed environment. If you're not sure what this means – don't worry as you'll receive full training as part of your induction

    Are you looking for a rewarding job that helps people to live safe, happy and independent lives? This role is for a supported housing scheme for unaccompanied asylum seekers 18 plus with no recourse to public funds.

    There are support staff available Monday to Friday.

    In this role, you will identify and deliver flexible housing related support to service users to enable them to develop independent skills in order to move on to their own accommodation.

    Provide information and advice to service users in order to assist them in establishing and maintaining their tenancy,


    • Ensure room checks and housekeeping void procedures are followed and that voids are kept to a minimum.
    • Carry out risk assessments as necessary, liaising with other agencies where appropriate.
    • Promote user participation by providing information and advice choices to enable residents to participate more fully in decisions relating to them Carry out designated H&S checks and facilities management of the building and liaise with internal departments
    • This role will require working alone more often than not so discipline and self-motivation is key.

    Experience of working in a customer-facing role, motivating complex and diverse client groups to sustain housing, health and/or work outcomes.



    • Experience of providing support to diverse client groups
    • You must have a full driving licence, together with a car available and insured for business purposes. Where you need to use this for business travel, mileage reimbursed at 45p per mile.
    • You'll need a Disclosure & Barring Service (DBS) at the Enhanced level – don't worry, we will pay for this and any subsequent renewals. You should be able and willing to work flexibly across similar Care & Support services within a reasonable distance from your main base (transport costs reimbursed) in support of colleagues elsewhere – remember, this works both ways

    As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

    25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.


    • Up to 8% contributory pension
    • Flexible working
    • All permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.
    • We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions.

    A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required.

    At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes.

    We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs.

    We recognise that some females will only apply for a role if they meet 100% of role requirements. We know that equality, diversity, and inclusivity make us better.
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