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- Responsible for ensuring business account plans are implemented, service success, contract compliance, retention and pricing negotiations.
- Retention of corporate clients, through positive relationships and growth of service provision to ensure the achievement of budgeted revenue for the full year.
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- Ensure customer debt position is maintained in line with contractual commitments.
- Proficient engagement at all levels to enable negotiation, influencing and communication both internally and externally to deliver long term benefit to all parties.
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- Confident with all Microsoft applications including advanced level Excel.
- Analytical with the ability to understand numerical data.
- Experience of building and maintaining customer relationships.
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Corporate Account Support Manager - London, United Kingdom - Biffa
Description
Corporate Account Support Manager
Supporting - Food Retail and Superstores
Location – Homebased with the requirement to travel frequently across the UK.
Competitive salary and excellent benefits
A quick look at the role.
The Corporate Account Support Manager manages the commercial relationship between Biffa and its corporate clients. The role will cover financial performance, growth and development, contractual negotiations, meeting the relevant KPI's and SLA's, compliance, customer satisfaction and retention and innovative solutions.
Why it is an opportunity not to be wasted.
Our essential requirements
Changing the way people think about waste:
At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's shared by our 10,500+ people around the country, who trust us to provide them with a career that's always rewarding, often challenging, but never dull.