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    Relationship Support Manager - London, United Kingdom - Leo Recruitment Limited

    Leo Recruitment Limited
    Leo Recruitment Limited London, United Kingdom

    1 day ago

    Default job background
    Full time
    Description

    Do you know how to provide top-notch service to High-Net-Worth clients?

    Are you interested in working in a private banking setting and want a job that focuses on financial solutions for the superyacht industry where you'll interact with captains and yacht owners regularly?

    If you're a night person or need a flexible schedule, we have night shifts available for you.

    If you're seeking growth in a high-end financial services environment that's not too corporate, and you're skilled at handling issues and numbers professionally, then you're in the right place!

    Salary & Benefits:

    • Competitive salary up to £30,000 per year
    • Performance-based OTE up to £36,000 per year
    • Remote work from anywhere in the UK
    • Flexible schedule to balance work and personal life
    • Career advancement opportunities
    • 28 days holiday plus bank holidays
    • Private healthcare and life insurance
    • Pension plan
    • Occasional international travel
    • Casual dress code
    • Positive working environment with a great team

    The Role: Relationship Support Manager

    We are hiring Relationship Support Managers for a FinTech start-up creating a unique payment system for the yachting industry.

    The company, in operation for over two years, has developed this system based on feedback from industry clients, focusing on efficiency and effectiveness.

    The company values its staff and approach to business. As they prepare for launch, they seek Relationship Support Managers to provide top-tier service during night shifts and promote a culture of continuous improvement.

    As a Relationship Support Manager, you'll work independently, needing initiative and excellent communication skills. Responsibilities include financial advice, issue resolution, and ensuring premium service to clients.

    To Be Successful:

    • Experience in customer success or client relationship management
    • Professional communication skills
    • Understanding of financial services and banking
    • Strong numerical and analytical skills
    • Interest in the superyacht industry

    Location: Remote from anywhere in the UK

    Working Hours / Night Shift Pattern Available:

    Mon 12:00 - 00:00 (12 hrs) ; Wed & Thu 00:00 - 08:00 (8 hrs) ; Fri 00:00 - 12:00 (12 hrs)

    Flexibility required to cover team member absences.

    This Role Would Be Suitable For: A Client Success Manager, Customer Support Manager, Relationship Manager, or similar, passionate about client relationships and thriving in a start-up setting.

    Diversity & Inclusion: We are dedicated to building an inclusive future, valuing diversity and providing equal opportunities to all applicants.

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