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    Account Manager - Reading, United Kingdom - Marsh McLennan Companies

    Marsh McLennan Companies
    Marsh McLennan Companies Reading, United Kingdom

    15 hours ago

    Default job background
    Full time
    Description

    Description:

    Account Managers & Account Handlers

    Marsh Commercial

    We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.

    Commercial Account Manager (Account Handler)

    We have fantastic opportunities for Commercial Account Managers / Account Handlers to join our team located in Reading.

    This is the perfect role for someone with a strong background in commercial insurance, having worked in a Handler or Broker type role or within the Commercial Claims sector, looking to move into a new and exciting role within an established, market leading insurance broker.

    What can you expect?

  • An opportunity to join an established and client focused broking team working on a variety of complex commercial insurance policies
  • A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
  • To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

    • What you will be rewarded with?

  • We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.
  • Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
  • Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive % of your normal salary.

    • We will rely on you to:

  • Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes
  • Strive to meet sales goals by partnering with Account Executives
  • Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards
  • Manage all day to day queries, renewals, amendments and mid-term adjustments
  • Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth
  • Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience
  • Maintains a detailed understanding of changing market conditions and understands and complies with all compliance, professional and transparency standards to better serve clients

    • What you need to have:

  • Strong business development skills
  • Commercial insurance knowledge across a broad range of products or experience within other areas of insurance, i.e Claims
  • Ambitious nature and a keen contributor within a team environment
  • Articulate with strong client facing and stakeholder management abilities

    • What makes you stand out:

  • CII qualification
  • Commercial Insurance experience

    • About us

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