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Chorleywood

    Reception Supervisor - Chorleywood, United Kingdom - Primary Care Careers

    Primary Care Careers
    Primary Care Careers Chorleywood, United Kingdom

    1 week ago

    Default job background
    Permanent
    Description

    Job summary

    We are seeking an experienced and enthusiastic individual to join our small, friendly team as a Reception Supervisor.

  • Hours: 30 - hours per week
  • Schedule: Monday to Friday (applicants must be available for shifts from 7:45 am
  • NHS pension scheme
  • 5 weeks of annual leave
  • Sick pay

    • Main duties of the job

    In this key role, you will lead and support the reception team to provide the highest standards of patient care, ensuring all reception administrative duties are performed effectively and to the required standard, meeting the objectives of the practice.

    In addition, you will support the management team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development, and to carry out other duties as directed by the management team.

    About us

    Chorleywood Health Centre, founded in 1926 and absorbed into the NHS in 1948, is a well-established medical practice located in the village of Chorleywood. Our purpose-built facility is conveniently situated near the M25 (junction J18) and accessible via tube and overground lines. As part of The Rickmansworth and Chorleywood Primary Care Network, we are committed to providing high-quality and accessible care to enhance the health and lives of our patients.

    The practice 7,300 patient list is served by 4 GPs together with a multidisciplinary clinical team including advanced practitioners, practice nurses, first contact physiotherapist, clinical pharmacists supported by an experienced reception and administrative team. We are a teaching, training and research practice.

    Job description

    Job responsibilities

    Ifyou would like to find out more information about this role, please see theattached job specification.

    Person Specification

    Qualifications

    Essential

  • GCSE English (C or above) and at least three others

    • Desirable

  • Educated to A-level/equivalent or higher, with relevant experience
  • AMSPAR qualification
  • NVQ Level 2 in Health and Social Care
  • Leadership and/or management qualification

    • Experience

    Essential

  • Experience of working with the general public
  • Experience of administrative duties
  • Experience of working in a healthcare setting
  • Experience of leading/managing a team
  • Excellent communication skills (written and oral)
  • Strong IT skills (generic)
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Initiative and judgement (knowing when to ask for help)
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
  • Flexibility to work outside of core office hours
  • Maintain confidentiality at all times

    • Desirable

  • Experience of providing appraisal writing and staff development
  • EMIS/SystmOne/Vision user skills
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